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Amazon
Senior Software Development Manager, Access Control Platform
Amazon Optics seeks a Sr Software Development Manager to lead the Access Control organization, owning the hardware, firmware, cloud services, and operator-facing applications that secure...
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Role brief
Security System Installer role at Amazon
Amazon Optics seeks a Sr Software Development Manager to lead the Access Control organization, owning the hardware, firmware, cloud services, and operator-facing applications that secure thousands of sites worldwide. You will guide multiple software teams, drive long-term technical strategy, and ensure operations meet five-nines availability in a critical security system. The role requires deep experience in embedded firmware, cloud integration, and product leadership, with the ability to align #J-18808-Ljbffr
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Role expectations
What the work looks like
Responsibilities and fit requirements are grouped together so candidates can scan the role without jumping between cards.
What you will own
- Install, configure, and verify security system installer systems for residential or small-business customers.
- Complete clean site walkthroughs, document work performed, and confirm customer handoff requirements.
- Troubleshoot device, wiring, app, network, and integration issues using a repeatable field process.
- Coordinate with dispatch, support, and operations teams so jobs move from scheduled to completed without surprises.
Requirements & fit
- Senior experience in security system installer, field service, smart-home installation, low-voltage work, or customer-facing technical support.
- Comfort reading install notes, diagnosing field conditions, and communicating clearly with customers.
- Licensing or manufacturer certifications may be requested depending on market and job scope.
- Reliable communication, schedule discipline, and a professional installation standard are expected.
Benefits & Candidate Tools
Match Details
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