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PVH (Tommy Hilfiger/Calvin Klein)
Senior Software Development Manager, Global Access Control Platform
Amazon Optics is seeking a senior leader to own the Access Control product roadmap across embedded firmware, cloud services, and customer-facing applications.
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Role brief
Smart Home Installer role at PVH (Tommy Hilfiger/Calvin Klein)
Amazon Optics is seeking a senior leader to own the Access Control product roadmap across embedded firmware, cloud services, and customer-facing applications. You will guide multiple engineering teams and shape the long-term strategy for deprecating third-party dependencies while maintaining 99.999% availability across thousands of devices globally. You will engage with executives, manage cross-team dependencies, and drive the operational posture of a first-party access control platform deployed #J-18808-Ljbffr
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Role expectations
What the work looks like
Responsibilities and fit requirements are grouped together so candidates can scan the role without jumping between cards.
What you will own
- Install, configure, and verify smart home installer systems for residential or small-business customers.
- Complete clean site walkthroughs, document work performed, and confirm customer handoff requirements.
- Troubleshoot device, wiring, app, network, and integration issues using a repeatable field process.
- Coordinate with dispatch, support, and operations teams so jobs move from scheduled to completed without surprises.
Requirements & fit
- Senior experience in smart home installer, field service, smart-home installation, low-voltage work, or customer-facing technical support.
- Comfort reading install notes, diagnosing field conditions, and communicating clearly with customers.
- Licensing or manufacturer certifications may be requested depending on market and job scope.
- Reliable communication, schedule discipline, and a professional installation standard are expected.
Benefits & Candidate Tools
Match Details
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