Lead Event AV Technician – Hospitality & Onsite Service

Encore is seeking a Technical Lead in Elmhurst, Illinois, responsible for the setup and operation of audiovisual systems in hospitality settings.

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ElmhurstFull TimeCompetitive/yrLeadPosted Today

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Overview Responsibilities Requirements Skills Apply

Role brief

AV Integrator role at Encore

Encore is seeking a Technical Lead in Elmhurst, Illinois, responsible for the setup and operation of audiovisual systems in hospitality settings. The ideal candidate should have 2-3 years of audio-visual experience and customer service skills. This role includes troubleshooting equipment issues, leading teams, and ensuring customer satisfaction. Compensation ranges from $17.21 to $22.37 per hour, with potential overtime and bonuses based on performance and location. #J-18808-Ljbffr

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Role expectations

What the work looks like

Responsibilities and fit requirements are grouped together so candidates can scan the role without jumping between cards.

What you will own

Install, configure, and verify av integrator systems for residential or small-business customers.
Complete clean site walkthroughs, document work performed, and confirm customer handoff requirements.
Troubleshoot device, wiring, app, network, and integration issues using a repeatable field process.
Coordinate with dispatch, support, and operations teams so jobs move from scheduled to completed without surprises.

Requirements & fit

Lead experience in av integrator, field service, smart-home installation, low-voltage work, or customer-facing technical support.
Comfort reading install notes, diagnosing field conditions, and communicating clearly with customers.
Licensing or manufacturer certifications may be requested depending on market and job scope.
Reliable communication, schedule discipline, and a professional installation standard are expected.

Benefits & Candidate Tools

Visible compensation range before applying.

Role matched by specialty, location, and experience level.

Candidate profile, saved jobs, and application tracking available through Trunetto Careers.

Partner-sourced role with tracked outbound apply routing.

Match Details

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