Security Technician

Role brief

Network Technician role at Hotwire Communications

Job Description Job Description The Security Technician is responsible for performing skilled technical work in the installation, maintenance, repair, modification, and testing of access control, closed circuit television (CCTV), and security systems hardware and software. RESPONSIBILITIES: Install, maintain, or repair security systems, alarm devices, and related equipment, following blueprints of electrical layouts and building plans. Mount and fasten control panels, door and window contacts, sensors, and video cameras, and attach electrical and telephone wiring in order to connect components. Install, maintain and/or repair and test data cable, and wiring and other security systems related hardware. Inspect installation sites and study work orders, building plans, and installation manuals in order to determine materials requirements and installation procedures have been met. Drill holes for wiring in wall studs, joists, ceilings, floors, and other areas as required. Examine systems to locate problems such as loose connections or broken insulation. Feed cables through access holes, roof spaces, and cavity walls to reach fixture outlets, then position and terminate cables, wires and strapping. Identifies, troubleshoots and resolves hardware, software, and basic network related problems encountered by end-users of the network. Ensures accuracy and maintaining required equipment inventory in assigned vehicle. Report low counts of material, to ensure customer’s installations have all required equipment. Maintain a clean and well organized vehicle. Vehicles are subject to regular inspections. Check schedule and/or emails multiple times per day for any and all updated changes. Attend monthly team meetings and any scheduled training. Complete all installations and service, including all associated paperwork and submit paperwork daily as required. Work on an on-call schedule rotation. Other duties as assigned. MINIMUM QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. High School Diploma or equivalent required, Associates Degree in Internet Technologies is preferred Must have minimum of 2 years’ experience installing, testing and troubleshooting cable, phone and internet or smart home systems; basic understanding of IPV4 and how to assign a computer an IP address Fire Alarm Systems Agent (FASA)/Burglar Alarm Systems Agent (BASA) certified. Must have at least 1-year experience in installation of security systems, camera and low voltage systems. Proficiency using small hand tools and larger power tools Must have active and clean, non-restrictive, state issued driver’s license in State where hired. Must be comfortable working on a ladder and all heights Ability to work days, weekends, evenings and holidays and participate with on-call rotation as needed BENEFITS: We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including: Comprehensive Healthcare/Dental/Vision Plans 401K Retirement Plan with Company Match Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!) Paid Volunteer Time Paid Parental Leave Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service Employee Referral Bonuses Exclusive Entertainment Discounts/Perks Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.