Treatlife Troubleshooting Guides

Find solutions for all your Treatlife smart home device issues. Browse 7 troubleshooting guides across 3 device categories.

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All Treatlife Troubleshooting Guides (7)

Why Won't My Treatlife Smart Switch Connect After I Upgraded to a New Router

Smart Switches • Treatlife Smart Light Switch

Your Treatlife smart switch stopped working after you upgraded or replaced your home WiFi router. The switch may blink rapidly during setup but fails to complete connection, or it connected to your old router but refuses to see the new one. Treatlife switches only support 2.4GHz WiFi which modern routers often combine with 5GHz.

medium 15-20 minutes 225 views

Why Can't I Find My Treatlife Plug During Setup?

Smart Plugs • Treatlife Smart Plug

Your Treatlife smart plug is not being discovered during setup in the Smart Life app. The plug must be in pairing mode (rapid LED flashing) to be found. If the LED is solid or slow-blinking, the plug isn't in pairing mode. Press and hold the button on the side of the plug for 5 seconds to enter pairing mode.

easy 10 min 148 views

Why Is My Treatlife Switch Making Lights Flicker?

Smart Lighting • Treatlife Smart Switch

Your Treatlife smart switch causes lights to flicker, especially with LED bulbs. Flickering on Treatlife dimmer switches is usually caused by incompatible LED bulbs or a missing neutral wire. Without a neutral wire, the switch leaks a small current through the bulb to stay powered, causing dim flickering. Check the bulb compatibility list and wiring.

easy 5 min 136 views

Why Won't My Treatlife Smart Plug Timer Work?

Smart Plugs • Treatlife Smart Plug

Your Treatlife smart plug countdown timer or schedule isn't triggering at the set time. Timers are cloud-based and depend on the timezone configured in the Smart Life app. If the timezone is wrong, timers fire at offset times. Countdown timers also require the plug to stay online (WiFi connected) during the countdown period.

easy 5 min 125 views

Why Won't My Treatlife Smart Plug Work After a Power Outage?

Smart Plugs • Treatlife Smart Plug

Your Treatlife smart plug is not working after a power outage. Treatlife plugs restore to their last known state when power returns. If the plug was off before the outage, it stays off. The physical button on the side of the plug can toggle it manually. WiFi reconnection may also take 1-2 minutes after power is restored.

easy 10 minutes 98 views

How Do I Control My Ceiling Fan with Treatlife?

Smart Lighting • Treatlife Fan Switch

You want to control your ceiling fan with a Treatlife smart fan controller. The Treatlife canopy module installs inside the fan canopy (the housing at the ceiling) and wires between the supply power and the fan motor. It requires a neutral wire. Once installed, you control fan speed and light through the Smart Life app or voice assistants.

medium 20 min 81 views

How Do I Control My Fan and Light with Treatlife?

Smart Lighting • Treatlife Fan Control

You want to use the Treatlife combo switch to control both your ceiling fan speed and light independently. The Treatlife combo switch replaces your wall switch and provides separate controls for fan (off/low/medium/high) and light (on/off/dim). It requires a neutral wire and independent wiring to the fan and light. This guide covers wiring and app setup.

medium 20 min 69 views