How to Fix Frigate Clips Not Saving to Storage
- Write permission issue
- Retention misconfiguration
- Disk full or read-only state
Problem Description
When your Frigate Frigate Clip Storage isn't working as expected, it usually traces back to one of a small number of causes — this guide covers them in order, starting with the most likely.
Symptoms
- Events detected but no clips
- Clip folder empty
- Retention unexpectedly purging files
Recognize these? Here's what usually causes it.
Common Causes
- Write permission issue
- Retention misconfiguration
- Disk full or read-only state
Most fixes happen in the first 3 steps.
Do not assume detections imply clips are being written successfully.
Tools & Requirements
Step-by-Step Solution
Validate mount path
Ensure Frigate writes to the expected mounted directory with correct permissions.
Review retention rules
Confirm clip retention is not set too aggressively.
Stress-test clip creation
Trigger known events and verify clips persist after index refresh.
Quick Solutions
Still having issues? This is usually the deeper cause below.
If this comes back after following these steps, check whether a recent app or firmware update reset a default setting — the fix works, but the setting gets reverted silently.
Use dedicated recording volumes with health monitoring.
This issue almost always looks more complex than it is — the majority of cases trace back to a single setting, a stale credential, or a default that shipped wrong.
- Write permission issue
- Retention misconfiguration
- Disk full or read-only state
Before you go — try one of these (they fix most cases).
Need More Help? Frigate Support
Note: The contact information below connects you directly to Frigate's official customer support team, not Trunetto. They can help with warranty claims, device replacements, and advanced technical issues.