Why Is Frigate Recording Retention Deleting Clips Too Early?
- Conflicting retention rules
- Incorrect per-camera override
- Clip vs recording policy misunderstanding
Problem Description
When your Frigate Frigate Retention Policy Issues isn't working as expected, it usually traces back to one of a small number of causes — this guide covers them in order, starting with the most likely.
Symptoms
- Recent clips missing
- Retention shorter than configured
- Storage appears underused
Recognize these? Here's what usually causes it.
Common Causes
- Conflicting retention rules
- Incorrect per-camera override
- Clip vs recording policy misunderstanding
Most fixes happen in the first 3 steps.
Do not rely on defaults when camera-level overrides are active.
Tools & Requirements
Step-by-Step Solution
Inspect retention hierarchy
Check global defaults and camera-level overrides.
Fix policy conflicts
Apply one consistent retention intent across clip types.
Verify post-change behavior
Observe timeline over one full retention cycle.
Quick Solutions
Still having issues? This is usually the deeper cause below.
If this comes back after following these steps, check whether a recent app or firmware update reset a default setting — the fix works, but the setting gets reverted silently.
Retention policy clarity prevents accidental loss of evidence.
This issue almost always looks more complex than it is — the majority of cases trace back to a single setting, a stale credential, or a default that shipped wrong.
- Conflicting retention rules
- Incorrect per-camera override
- Clip vs recording policy misunderstanding
Before you go — try one of these (they fix most cases).
Need More Help? Frigate Support
Note: The contact information below connects you directly to Frigate's official customer support team, not Trunetto. They can help with warranty claims, device replacements, and advanced technical issues.