Lockly Troubleshooting Guides

Find solutions for all your Lockly smart home device issues. Browse 2 troubleshooting guides across 1 device categories.

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All Lockly Troubleshooting Guides (2)

Why Won't My Lockly Smart Lock Connect to the App?

Smart Locks • Lockly Smart Lock

Your Lockly smart lock won't pair with the Lockly app or keeps showing as offline. The lock may have worked previously but now refuses to connect, or you're setting it up for the first time and pairing fails. Most Lockly connection issues stem from Bluetooth range, battery levels, or app permissions.

easy 15-20 minutes 151 views

Why Won't My Lockly Smart Lock Connect to the App?

Smart Locks • Lockly Device

Your Lockly smart lock won't pair with the Lockly app or keeps showing as offline. The lock may have worked previously but now refuses to connect, or you are setting it up for the first time and pairing fails. Most Lockly connection issues stem from Bluetooth range, battery levels, or app permissions.

easy 15-20 minutes 140 views