- IR LED reflection off a nearby wall or eave
- Camera lens condensation from temperature changes
- IR cut filter stuck in night mode
Problem Description
Your Lorex security camera shows blurry or grainy night vision footage, stays in black-and-white mode during daylight hours, or the IR LEDs produce a washed-out overexposed image at night. The most common cause of daytime black-and-white is a stuck IR cut filter — the mechanical filter that switches between color and night modes failed to flip back to the day position. A power cycle resets the filter in most cases.
Symptoms
- Night vision footage is blurry or out of focus
- Camera stays in black and white mode even in daylight
- IR LEDs create a bright white glare or haze
- Objects close to the camera are overexposed at night
- Color night vision mode does not activate
- Image has a pink or purple tint at dusk
Recognize these? Here's what usually causes it.
Common Causes
- IR LED reflection off a nearby wall or eave
- Camera lens condensation from temperature changes
- IR cut filter stuck in night mode
- Camera mounted too close to a reflective surface
- Light sensor obstructed by dirt or spider webs
- Color night vision requires minimum ambient light
Most fixes happen in the first 3 steps.
{"Never point IR cameras directly at window glass","Do not disassemble camera to fix IR cut filter unless experienced"}
Tools & Requirements
These tools will help you complete this fix.

microfiber cloth
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Silicone spray
CRL PR03 Silicone Spray
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Step-by-Step Solution
Power Cycle the Camera to Reset IR Cut Filter
A black-and-white image during daylight hours almost always means the IR cut filter is stuck in night mode. The IR cut filter is a mechanical component that flips between color and black-and-white modes. Disconnect the camera from power for 30 seconds then reconnect. The power cycle resets the filter actuator. After restart, point the camera toward a bright light source — the filter should flip and restore color within 1 to 2 minutes.
Check IR LED Control Settings in the Lorex App
In the Lorex Home app or NVR interface, navigate to the camera's image settings and check the IR LED mode. If IR is set to Manual On, the LEDs stay active during daylight and wash out the color image. Set IR to Auto so the camera controls the LEDs based on ambient light level. Also check the Smart IR or WDR settings — wide dynamic range helps with mixed lighting but can affect color rendition.
Remove Reflective Objects Near the Camera
IR LEDs reflect off nearby surfaces — walls, window glass, white trim, or light-colored objects within 3 feet of the lens. These reflections create a washed-out overexposed image at night and can confuse the day/night light sensor during the day. Reposition the camera so the IR field does not hit any surface within 2 feet. For cameras mounted near windows, ensure the lens is not pointed toward or through glass which creates severe IR reflection.
Clean the Camera Lens and Dome
A smudged lens or dirty dome housing significantly reduces image clarity and causes the camera to misread light levels. Clean the outer lens or dome with a dry microfiber cloth using a circular motion. For dome cameras clean the interior of the dome cover as well — dust inside the dome scatters IR light creating a foggy white haze at night. Do not use window cleaner which leaves a film that worsens IR scatter.

Needed for this step
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$18.99Adjust Image Settings for Night Vision Clarity
In the Lorex app or NVR interface navigate to the camera's image settings. Reduce sharpness and noise reduction to their middle positions as extreme settings degrade night vision clarity. Confirm brightness and contrast are at default values. If night vision is blurry at distances beyond 15 feet, check the camera's IR range specification — most Lorex cameras have a nominal range of 30 to 100 feet, but this assumes clear air with no fog, dust, or insects near the lens.
Quick Solutions
Still having issues? This is usually the deeper cause below.
Camera issues that start suddenly almost always trace back to an upload bandwidth drop — run a speed test before assuming hardware failure.
{"Mount cameras at 8 to 10 feet height angled slightly downward for best night vision","Apply petroleum jelly around the lens housing to deter spider webs","Check night vision quality monthly as new landscaping can introduce reflective surfaces"}
Live view problems that start suddenly usually trace back to an upload speed drop — the camera itself is fine, the bandwidth path to the cloud isn't.
- IR LED reflection off a nearby wall or eave
- Camera lens condensation from temperature changes
- IR cut filter stuck in night mode
- Camera mounted too close to a reflective surface
- Light sensor obstructed by dirt or spider webs
Before you go — try one of these (they fix most cases).
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Official Manufacturer Manual
If you need the complete manufacturer documentation for advanced setup, wiring diagrams, or detailed specifications, you can download the official manual below. The manual includes full technical instructions directly from the manufacturer and may help if your issue requires deeper troubleshooting.
Download the Official Lorex Security Camera ManualSource: lorex.com
Need More Help? Lorex Support
Note: The contact information below connects you directly to Lorex's official customer support team, not Trunetto. They can help with warranty claims, device replacements, and advanced technical issues.





