How Do I Update Ring Device Firmware?
- Weak WiFi signal preventing download
- Battery too low to complete update
- Update interrupted by power loss
Problem Description
You want to update your Ring doorbell or camera firmware to get the latest features, bug fixes, and security patches. Ring firmware updates are automatic but sometimes need troubleshooting. This covers Ring Video Doorbells, Stick Up Cams, Floodlight Cams, Indoor Cams, and Ring Alarm devices.
Symptoms
- Ring app showing update available notification
- New features not appearing on your device
- Device behaving erratically after update notice
- Want to check current firmware version
- Update stuck at certain percentage
- Device offline after attempted update
Recognize these? Here's what usually causes it.
Common Causes
- Weak WiFi signal preventing download
- Battery too low to complete update
- Update interrupted by power loss
- Device not staying online long enough
- Ring servers busy during peak times
- Insufficient storage for update file
Most fixes happen in the first 3 steps.
Never remove power or battery from a Ring device while a firmware update is in progress. This can corrupt the firmware and brick the device requiring warranty replacement. Updates typically take 5-15 minutes to download and install.
Tools & Requirements
Step-by-Step Solution
Verify Ring device has strong Wi-Fi and power
Firmware updates require stable connectivity and adequate power source. Low battery or weak signal can stall updates indefinitely.
Check for pending update in Ring app
Open device health and firmware status in app to confirm update availability. Ring updates are controlled rollout, so not all devices receive updates simultaneously.
Keep device online during update window
Do not restart router or power-cycle device while firmware is downloading/installing. Interruptions can force rollback or repeated update attempts.
Confirm version after completion
After update, verify firmware version number changed and run a quick function test. Validation ensures update applied cleanly.
Troubleshoot stalled updates with reboot sequence
If update remains stuck, reboot network first then device and recheck app status. Persistent stalls may require support-side refresh on Ring account.
Quick Solutions
Update pending
- Leave the device online and powered.
- Firmware updates usually install automatically.
Low battery
- Recharge the battery fully.
- Retry after charging.
Weak Wi-Fi
- Improve signal strength.
- Move the router closer or use an extender.
Update failed
- Reboot the device and router.
- Check Device Health again after it reconnects.
App outdated
- Update the Ring app and reopen it.
Still having issues? This is usually the deeper cause below.
If the device became unresponsive after a firmware update, a factory reset usually clears the corrupted state — the update itself is rarely the root cause.
Avoid pressing the button during updates and keep the device online overnight when possible.
Firmware updates that wipe settings are more common than brands admit — many devices silently reset to factory defaults on an OTA push with no warning.
- Weak WiFi signal preventing download
- Battery too low to complete update
- Update interrupted by power loss
- Device not staying online long enough
- Ring servers busy during peak times
Before you go — try one of these (they fix most cases).
Official Manufacturer Manual
If you need the complete manufacturer documentation for advanced setup, wiring diagrams, or detailed specifications, you can download the official manual below. The manual includes full technical instructions directly from the manufacturer and may help if your issue requires deeper troubleshooting.
Download the Official Ring Device ManualSource: ring.com
Need More Help? Ring Support
Note: The contact information below connects you directly to Ring's official customer support team, not Trunetto. They can help with warranty claims, device replacements, and advanced technical issues.
How Does Ring Compare?
Before replacing your Ring device, see how it stacks up against alternatives in our full comparison guides.
