Wyze Smart Hubs Troubleshooting

Find solutions for common Wyze smart hubs problems. Step-by-step guides to get your devices working again.

Browse 2 troubleshooting guides for Wyze smart hubs. Each guide targets a specific problem — from initial setup and connectivity issues to performance drops and error codes — with step-by-step instructions, difficulty ratings, and estimated repair times. Select a guide below to start fixing your Wyze device.

Wyze Labs is a smart home company founded in 2017 by former Amazon employees (including Yun Zhang, who worked on Amazon Kindle) in Seattle, Washington. The company disrupted the smart home market by offering feature-rich devices at unprecedented price points — launching with a $20 1080p camera that ...

Troubleshooting Guides (2)

Why Is My Wyze Mesh Router Not Providing Full Internet Speed?

Device: Wyze Mesh Router (Wyze Mesh Router, Wyze Mesh Router Pro)

After setting up your Wyze Mesh Router you are getting significantly lower internet speeds through the Wyze network than your ISP connection delivers. Speed tests show a fraction of your subscribed bandwidth. Slow speeds through a Wyze Mesh Router are caused by the router operating in access point mode instead of router mode, the WAN port not connected correctly, QoS settings throttling specific traffic, or devices connecting to the slower 2.4GHz band instead of 5GHz.

medium 15-20 minutes 82 views

How Do I Connect Wyze Devices to Home Assistant?

Device: Wyze Smart Home Products (Wyze Cam v3, Cam v4, Plug, Bulb, Lock, Thermostat, Sensors)

You want to add your Wyze cameras plugs and sensors to Home Assistant for local control and automations but there is no official Wyze integration in Home Assistant. Wyze devices require a community-maintained HACS integration that uses the unofficial Wyze API.

hard 30-45 minutes 40 views

Official Wyze Support Resources

Official Website Support Center