Wyze Security Cameras Troubleshooting

Find solutions for common Wyze security cameras problems. Step-by-step guides to get your devices working again.

Browse 50 troubleshooting guides for Wyze security cameras. Each guide targets a specific problem — from initial setup and connectivity issues to performance drops and error codes — with step-by-step instructions, difficulty ratings, and estimated repair times. Select a guide below to start fixing your Wyze device.

Wyze Labs is a smart home company founded in 2017 by former Amazon employees (including Yun Zhang, who worked on Amazon Kindle) in Seattle, Washington. The company disrupted the smart home market by offering feature-rich devices at unprecedented price points — launching with a $20 1080p camera that ...

Troubleshooting Guides (50)

What Do Wyze Camera Light Patterns Mean?

Device: Wyze Device (All Models)

Your Wyze camera is showing light patterns you don't understand. Wyze cameras use LED status lights to indicate connection status, recording activity, and errors. Knowing what each pattern means helps you quickly diagnose issues. This covers Wyze Cam v3, v4, OG, Pan, Outdoor, and Doorbell models.

easy 5-10 minutes 616 views

How Do I Manually Flash Firmware on a Wyze Cam v3 or v4 Using an SD Card?

Device: Wyze Cam (Wyze Cam v3, Wyze Cam v4)

You want to manually install a specific firmware version on your Wyze Cam v3 or v4 using a microSD card. This is useful for downgrading to a more stable firmware version, installing RTSP firmware for local streaming, or recovering from a failed over-the-air update. Unlike the automatic update in the Wyze app the manual SD card method gives you full control over which firmware version runs on the camera. This procedure is widely used by the Wyze community for custom firmware installations.

medium 10-15 minutes 540 views

How Do I Enable RTSP Firmware on My Wyze Cam for Local Network Streaming?

Device: Wyze Cam (Wyze Cam v2, Wyze Cam v3)

You want to stream your Wyze camera feed locally on your network without relying on Wyze cloud servers. RTSP Real Time Streaming Protocol allows you to view the camera feed in VLC media player, record to a local NVR like Blue Iris, or integrate with Home Assistant. Wyze offers special RTSP firmware for the Wyze Cam v2 and v3 that enables this feature. It is not available on newer models. The RTSP feed works on your local network only and does not go through the cloud providing lower latency and better privacy.

hard 20-30 minutes 403 views

Why Does My Wyze Cam Keep Restarting or Power Cycling on Its Own?

Device: Wyze Cam (Wyze Cam v2, Wyze Cam v3, Wyze Cam v4, Wyze Cam Pan v2, Wyze Cam OG)

Your Wyze Cam restarts or reboots on its own every few minutes or hours. The camera goes offline briefly the LED cycles through startup colors and then it comes back online. This creates gaps in recordings, missed motion events, and unreliable live view. The most common cause is a power supply issue either a weak USB adapter, a long or thin USB cable, or a shared power strip that cannot deliver sufficient current. Temperature extremes can also cause thermal shutdown and restart cycles.

easy 10-15 minutes 369 views

How Do I Factory Reset My Wyze Camera?

Device: Wyze Camera (Wyze Cam v3, v4, Cam OG, Cam Pan v3, Cam Outdoor, Cam Floodlight)

You need to factory reset your Wyze camera to clear all settings and start fresh. This is useful when troubleshooting persistent issues, preparing to sell or give away the camera, or moving it to a new WiFi network. Factory reset erases all settings including WiFi credentials, detection settings, and removes the camera from your Wyze account.

easy 10-15 minutes 331 views

Why Won't My Wyze Camera Charge or Stay Powered?

Device: Wyze Device (All Models)

Your Wyze camera battery won't charge, drains too quickly, or the camera won't stay powered. This affects battery-powered models like Wyze Cam Outdoor, Battery Cam Pro, and Video Doorbell. Issues may include the camera not recognizing when plugged in, stopping at a certain percentage, or dying faster than expected.

easy 15-20 minutes 314 views

Why Won't My Wyze Cam Pan Track Motion?

Device: Wyze Cam Pan (Pan v1, Pan v2, Pan v3)

Your Wyze Cam Pan is not panning to follow motion. Verify tracking mode is enabled in the Wyze app — go to the camera live view, tap the gear icon, then Motion Tracking and make sure it's toggled on. If tracking is on but the camera won't move, the pan motor may be obstructed. Check that nothing is blocking the camera's rotation. This guide covers enabling tracking and motor troubleshooting.

easy 10 minutes 255 views

Why Does My Wyze Cam V3 Connection Fail or Load Slowly?

Device: Wyze Cam V3 (Wyze Cam v3, Wyze Cam v3 Pro)

Your Wyze Cam V3 shows Connection Failed when trying to view live stream or the stream takes 30 seconds or longer to load. The camera may appear online in the device list but tapping on it produces a spinning wheel followed by an error. This makes the camera useless for real-time monitoring and is commonly caused by firmware issues WiFi congestion or Wyze server outages.

easy 10-15 minutes 231 views

Why Does My Wyze Cam Floodlight Pro Light Stay On All Night and Won't Turn Off?

Device: Wyze Cam Floodlight Pro (Wyze Cam Floodlight Pro, WFPAN1)

Your Wyze Cam Floodlight Pro lights turn on at dusk as expected but do not turn off through the night and are still on at sunrise. The lights remain on continuously instead of turning off after the motion timeout period expires. Persistent floodlight activation is caused by the light being in Manual On mode from the Wyze app, a motion trigger being continuously refreshed by passing vehicles, tree movement, or insects, or the light timer duration set to a very long value that has not expired since the last trigger.

easy 10-15 minutes 226 views

How Do I Connect Wyze to Alexa and Google Home?

Device: Wyze Device (All Models)

You want to control your Wyze devices using Alexa or Google Home voice commands. This enables features like viewing camera feeds on Echo Show, controlling Wyze Plugs with voice, or checking Wyze Lock status. This guide covers linking your Wyze account and setting up voice control for cameras, plugs, bulbs, and locks.

easy 10-15 minutes 205 views

Why Won't My Wyze Cam Outdoor Connect or Shows Offline?

Device: Wyze Cam Outdoor (Wyze Cam Outdoor V2, Wyze Cam Outdoor V1, Wyze Cam V3 Outdoor)

Your Wyze Cam Outdoor shows as offline in the Wyze app and will not connect for live view or event playback. The camera may have been working fine and then suddenly stopped responding. The camera LED may be off or flashing amber indicating a connection problem. Wyze Cam Outdoor relies on a base station for connectivity making it different from the WiFi-connected Wyze Cam V3. Connection issues are typically caused by base station problems wireless range or battery depletion.

medium 10-20 minutes 203 views

Why Is My Wyze Cam Floodlight Pro Missing Motion Events and Not Recording

Device: Wyze Cam Floodlight Pro (Wyze Cam Floodlight Pro, Wyze Cam Floodlight V2)

Your Wyze Cam Floodlight Pro is missing motion events and not recording when people or vehicles move through the detection zone. The floodlights may or may not activate but the camera fails to capture clips or send notifications for obvious motion.

easy 10-15 minutes 202 views

Why Is My Wyze Camera Stuck on Connecting and Never Goes Online?

Device: Wyze Cam (Wyze Cam v3, Wyze Cam v4, Wyze Cam OG, Wyze Cam Pan v3)

Your Wyze camera displays a perpetual Connecting spinner in the Wyze app but never transitions to the live view or shows as Online. Unlike cameras that fail immediately with an error code, the stuck-connecting state means the camera is reaching the router but cannot complete authentication with the Wyze cloud servers. This is distinct from a camera that refuses to connect entirely and is caused by Wyze cloud authentication issues, account token expiration, or a firmware state where the camera is in an infinite login retry loop.

easy 10-15 minutes 192 views

Wyze AI Motion Tagging Creating False Security Alerts

Device: Wyze Cam (Cam v3, Cam Pan v3, Cam OG)

Your Wyze camera's AI motion tagging is generating false positive security alerts — flagging shadows, changing light from passing clouds, air conditioning vents, or reflections as person or vehicle motion events. Wyze AI detection runs in the cloud and is sensitive to low-contrast motion that resembles human silhouettes or vehicles, particularly in scenes with indirect natural light sources that change throughout the day.

medium 15-20 minutes 189 views

Why Won't My Wyze Camera Connect to WiFi?

Device: Wyze Cam (v2, v3, v4, Pan)

Your Wyze camera won't connect to WiFi during setup or keeps disconnecting. Verify you are using 2.4GHz WiFi — Wyze cameras do not support 5GHz networks. If your router uses a combined network name for both bands, create a separate 2.4GHz SSID for setup. Also check that your WiFi password does not contain special characters that can cause connection failures.

medium 10-15 minutes 177 views

How Do I Set Up the Wyze Cam Outdoor Base Station?

Device: Wyze Cam Outdoor (Wyze Cam v3, Wyze Cam v4, Wyze Cam Pan v3, Wyze Cam OG)

You are setting up the Wyze Cam Outdoor base station for the first time. Connect the base station to your router using the included Ethernet cable — plug one end into the Ethernet port on the back of the base station and the other into an open port on your router. Power the base station via the USB adapter. This guide covers base station setup and pairing cameras to it.

easy 15 minutes 174 views

Why Won't My Wyze Cam v4 Switch to Color Night Vision at Night?

Device: Wyze Cam v4 (Wyze Cam v4, WYZEC4, Wyze Cam v4 Pro)

Your Wyze Cam v4 stays in black and white night vision mode instead of switching to colour night vision in low-light conditions. The Wyze Cam v4 features a colour night vision sensor that uses available ambient light for colour footage without the IR illuminator. Colour night vision must be enabled in the Wyze app and the camera requires at least some ambient light to produce colour footage rather than black and white IR vision.

easy 5-10 minutes 173 views

How to Set Up Your Wyze Cam

Device: Wyze Cam v3/v3 Pro/OG (WYZEC3, WYZEC3P, WYZECGS)

This guide provides instructions for setting up your Wyze Cam (v3, v3 Pro, or OG). It covers connecting the camera to power, pairing it with the Wyze app via a QR code, and mounting it in your desired indoor or outdoor location for home monitoring.

easy 10-15 min 161 views

Why Won't My Wyze Cam V3 SD Card Record or Play Back?

Device: Wyze Cam V3 (Wyze Cam V3, Wyze Cam V3 Pro, Wyze Cam OG, Wyze Cam V4)

Your Wyze Cam V3 is not recording to the microSD card or the playback feature says no microSD installed even though a card is physically inserted. You may see events detected in the Events tab but tapping Playback shows no timeline or an error message. Without local recording you only have 12-second cloud clips and miss continuous footage between events. This is a very common Wyze issue caused by card compatibility formatting or firmware bugs.

easy 10-15 minutes 160 views

Why Does My Wyze Cam v4 Keep Disconnecting From WiFi?

Device: Wyze Cam v4 (Wyze Cam v4, WYZEC3X)

Your Wyze Cam v4 repeatedly disconnects from WiFi and shows offline in the Wyze app. The camera may reconnect briefly after a power cycle but drops again within hours or days. Wyze Cam v4 only supports 2.4GHz WiFi and is sensitive to signal strength. Disconnections are caused by weak WiFi signal, router DHCP lease expiry changing the camera IP address, or the camera firmware having a known WiFi stack issue.

easy 10-15 minutes 150 views

Why Won't My Wyze Cam Pan v2 Pan or Track?

Device: Wyze Cam Pan v2 (Wyze Cam v3, Wyze Cam v4, Wyze Cam Pan v3, Wyze Cam OG)

Your Wyze Cam Pan v2 won't pan, tilt, or track motion. Check if Pan Scan is enabled in the Wyze app — go to the camera live view, tap the gear icon, and look for Pan Scan under Motor Controls. Pan Scan lets you set waypoints the camera rotates between. Motion Tracking is a separate setting that makes the camera follow moving objects. Both must be individually enabled.

easy 5 min 148 views

Why Does My Wyze Cam Say Connection Failed Error Code 90

Device: Wyze Cam (Wyze Cam V3, Wyze Cam V4, Wyze Cam Pan V3, Wyze Cam OG)

Your Wyze Cam shows connection failed with error code 90 when you try to view the live stream. The camera may be powered on with a solid blue light indicating it is connected to WiFi but the app cannot pull up the video feed. Error 90 is a connection timeout meaning the app cannot establish a video stream from the camera through Wyze servers to your phone. This is one of the most common Wyze errors and Wyze support gives generic advice that rarely fixes it.

easy 5-15 minutes 147 views

Why Does My Wyze Cam Pan v3 Lose Tracking After Motion Detection and Not Return to Position

Device: Wyze Cam Pan v3 (Wyze Cam Pan v3, WYZECP3, Pan Cam v3)

Your Wyze Cam Pan v3 motion tracking moves to follow detected motion but then gets stuck or fails to return to its home position. The camera may end up pointing at a wall, ceiling, or completely wrong direction after tracking completes. You have to manually reset its position through the app repeatedly.

easy 10-15 minutes 146 views

How Do I Recover a Bricked Wyze Cam After a Failed Firmware Update?

Device: Wyze Cam (Wyze Cam v2, Wyze Cam v3, Wyze Cam v4, Wyze Cam Pan v2, Wyze Cam OG)

Your Wyze Cam is bricked after a firmware update failed. The camera shows only a solid red or purple light and does not respond to the setup button. It does not appear in the Wyze app and a normal factory reset does not work. Wyze cameras can be recovered using a manual SD card firmware flash procedure where you load the firmware file onto a microSD card and force the camera to boot from it. This is well documented on Reddit and Wyze forums and has saved thousands of cameras from the trash.

hard 15-30 minutes 145 views

Why Does My Wyze Camera Show Offline in the App?

Device: Wyze Cam (All Models)

Your Wyze camera shows offline in the Wyze app and you cannot view the live stream. Check the power connection first — the camera needs a solid USB power connection. If the cable is loose or the power adapter is too weak, the camera drops offline intermittently. Try a different USB cable and power adapter (5V/1A minimum). This guide covers power, WiFi connectivity, and firmware issues.

easy 5-10 minutes 142 views

What Does the Wyze Cam Error Code 03 Offline Mean and How to Fix It

Device: Wyze Cam (Cam v3, Cam v3 Pro, Cam Pan v3, Cam Outdoor v2)

Wyze error 03 indicates the camera is offline and cannot reach the cloud service. This guide walks through cable and power checks, router validation, and controller re-pairing so the camera rejoins Wyze services quickly.

easy 15-30 minutes 140 views

Why Won't My Wyze Outdoor Cam v2 Solar Panel Charge the Battery?

Device: Wyze Outdoor Cam v2 (Wyze Cam Outdoor v2 with Solar Panel)

Your Wyze Outdoor Cam v2 has a solar panel but the battery keeps draining. The panel is connected and mounted but battery percentage drops over days. You expected solar to keep the camera charged indefinitely but you still have to remove it for manual charging. The solar panel does not seem to be working.

easy 15-20 minutes 139 views

Why Is My Wyze Cam Pan Tracking Jumpy?

Device: Wyze Cam Pan v3 (Wyze Cam v3, Wyze Cam v4, Wyze Cam Pan v3, Wyze Cam OG)

Your Wyze Cam Pan is tracking motion but the movements are jerky and jumpy instead of smooth. Reduce motion tracking sensitivity in the Wyze app — go to the camera settings and lower the Detection Sensitivity slider. When sensitivity is too high, the camera tries to track every small movement (curtains, shadows, pets) causing rapid back-and-forth panning.

medium 20 minutes 138 views

Why Does My Wyze Cam v3 Have a Purple Tint?

Device: Wyze Cam v3 (Wyze Cam v3, Wyze Cam v4, Wyze Cam Pan v3, Wyze Cam OG)

Your Wyze Cam v3 video feed has a purple or pink tint. This is caused by the IR cut filter getting stuck in the wrong position. The IR cut filter is a small mechanical component inside the camera that switches between day mode (color) and night mode (IR). If it sticks partway, the image appears purple. Power cycling usually fixes it — unplug the camera for 10 seconds and plug it back in.

easy 5 min 133 views

How Do I Fix My Wyze Outdoor Cam V2 Not Connecting to Base Station?

Device: Wyze Outdoor Cam V2 (WOC2)

Your Wyze Outdoor Cam V2 is failing to connect or stay connected to its Base Station, preventing it from going online, recording events, or providing live view. This can be due to pairing issues, distance, or power problems.

medium 15-25 minutes 131 views

How Do I Fix Wyze App Error Code 06 or Error Code 42?

Device: Wyze Cam (Wyze Cam v2, Wyze Cam v3, Wyze Cam v4, Wyze Cam Pan v2, Wyze Cam OG, Wyze Cam Outdoor)

When trying to view your Wyze camera live stream the Wyze app displays Error Code 06 or Error Code 42. Error Code 06 means the camera is connected to WiFi but cannot establish a video stream to the app. Error Code 42 means the connection timed out while trying to connect to the camera. Both errors indicate a network connectivity problem between the camera and the Wyze cloud relay servers. These are the two most common Wyze error codes reported on Reddit and Wyze forums.

medium 10-20 minutes 131 views

What Does Wyze Error Code 42 Mean and How Do I Fix Device Offline?

Device: Wyze Cam (Wyze Cam v3, Wyze Cam v4, Wyze Cam Pan v3, Wyze Cam OG, Wyze Cam Outdoor)

Your Wyze camera shows Error Code 42 which means the device is offline and cannot be reached by the Wyze app or servers. Unlike error 06 which is a streaming timeout, error 42 means the camera has completely lost its connection to the Wyze cloud. The camera is either powered off, disconnected from WiFi, or unable to reach Wyze servers. This is the second most common Wyze error and is a complete connectivity failure not just a streaming issue.

medium 10-20 minutes 120 views

Why Does My Wyze Camera Show a Black Screen After Connecting Successfully?

Device: Wyze Cam (Wyze Cam v3, Wyze Cam v4, Wyze Cam OG, Wyze Cam Pan v3)

Your Wyze camera connects to WiFi and shows as Online in the Wyze app but when you tap it to open the live view the screen is completely black. The camera status bar shows connected and there is no loading indicator but no video image appears. A black screen after successful connection is different from a connection failure or error code and is caused by the camera video stream not being routed correctly, a hardware night vision filter stuck in the closed position, or the camera lens physically obstructed.

easy 10-15 minutes 119 views

What Does Wyze Error Code -20009 Mean and How Do I Fix Account Verification?

Device: Wyze App (All Wyze Devices)

When trying to log into the Wyze app you see Error Code -20009 which means account verification failed. This prevents you from accessing any of your Wyze devices because you cannot get past the login screen. Error -20009 typically appears during the two-factor authentication step when the verification code is rejected, expired, or cannot be delivered to your phone. It can also appear if Wyze authentication servers are rejecting login attempts due to rate limiting from too many failed attempts or if your account has been flagged for security concerns.

easy 5-15 minutes 116 views

Why Is My Wyze Cam OG Live View Constantly Buffering and Lagging

Device: Wyze Cam OG (Wyze Cam OG, Wyze Cam OG Telephoto 3x, WYZECOG1)

Your Wyze Cam OG connects to WiFi and shows online in the app, but live view constantly buffers, freezes, or loads with extreme delay. The spinning wheel appears frequently, and video stutters every few seconds. Motion events record but live streaming is nearly unusable despite appearing connected.

easy 15-20 minutes 113 views

Why Does My Wyze Cam Show Offline but the Blue Light Is Still On

Device: Wyze Cam (Wyze Cam V3, Wyze Cam V4, Wyze Cam OG, Wyze Cam Pan V3)

Wyze Cam shows offline in the app but the camera has a solid blue light indicating it thinks it is connected. Live view fails with connection error. The camera appears to be running normally but the app cannot reach it.

easy 10-15 minutes 100 views

Why Won't My Wyze Cam Detect the SD Card?

Device: Wyze Cam (Wyze Cam v3, Wyze Cam v4, Wyze Cam Pan v3, Wyze Cam OG)

Your Wyze Cam is not detecting the microSD card you inserted. Remove and reinsert the microSD card — the card slot is on the bottom of Wyze Cam v3 and on the side of Wyze Cam Pan. Push the card until it clicks into place. The card must be formatted as FAT32 (cards over 32GB need to be formatted in the Wyze app). This guide covers card insertion, formatting, and compatible card sizes.

easy 5 min 95 views

Why Won't My Wyze Cam Pan v3 Track Motion or Follow People?

Device: Wyze Cam Pan v3 (Wyze Cam Pan v3)

Your Wyze Cam Pan v3 has motion tracking but it does not follow people walking through the room. The camera stays stationary even with tracking enabled. You bought this camera specifically for the pan and tilt tracking feature but it acts like a fixed camera. Other users report similar issues on Reddit.

easy 10-15 minutes 92 views

How to Install Wyze Cam OG

Device: Wyze Cam OG (Cam OG, Cam OG Telephoto)

This guide covers the installation of the Wyze Cam OG, a compact outdoor-rated indoor-outdoor security camera with a built-in spotlight and color night vision. Setup includes magnetic or screw mount attachment, Wyze app pairing, spotlight trigger configuration, and optional Wyze Cam Plus subscription for AI person and vehicle detection.

easy 15-25 minutes 88 views

How Do I Set Up the Wyze Cam Floodlight Pro?

Device: Wyze Cam Floodlight Pro (Wyze Cam v3, Wyze Cam v4, Wyze Cam Pan v3, Wyze Cam OG)

You are setting up the Wyze Cam Floodlight Pro to replace an existing outdoor light. Turn off the breaker for the outdoor light circuit before starting. Remove the old light fixture, connect the Wyze Floodlight Pro wiring (black to black, white to white, green to ground), and mount to the electrical box. The floodlight has a built-in 2600-lumen spotlight and 2K camera.

hard 45 min 84 views

Wyze Error Code 68: What Does This Mean and How Do I Fix It?

Device: Wyze Cam (Wyze Cam v3, v2, Pan, Pan v2, Outdoor, Doorbell)

Your Wyze camera displays Error Code 68 when you try to view the live stream or play back an event. This error indicates an authentication or connection failure between the camera and Wyze cloud servers. The camera is powered on and connected to WiFi, but it cannot establish a secure video session with the Wyze backend. Error 68 can be triggered by an expired authentication token in the Wyze app, a server-side issue at Wyze, a firmware bug, or the camera being removed from your Wyze account on another device. It most commonly appears after a Wyze app update, an account password change, or multi-device login conflicts.

medium 10-20 minutes 83 views

What Does Wyze Error Code 09 Mean and How Do I Fix Firmware Update Failed?

Device: Wyze Cam (Wyze Cam v3, Wyze Cam v4, Wyze Cam Pan v3, Wyze Cam OG)

Your Wyze camera shows Error Code 09 which means a firmware update failed. The camera attempted to download or install a firmware update but the process did not complete successfully. The camera may be stuck in a non-functional state, stuck in a reboot loop, or reverted to its previous firmware version. Error 09 occurs when the WiFi connection drops during the firmware download, the camera loses power during installation, or the firmware file is corrupted during transfer. This error can leave the camera temporarily or permanently non-functional if not addressed properly.

medium 15-25 minutes 83 views

Why Is My Wyze Cam Outdoor Base Station Having Issues?

Device: Wyze Cam Outdoor (Wyze Cam v3, Wyze Cam v4, Wyze Cam Pan v3, Wyze Cam OG)

Your Wyze Cam Outdoor base station is having connection issues — cameras showing offline or not syncing. The base station is the hub that connects your Wyze Cam Outdoor to the internet via Ethernet. It must stay connected to your router via the Ethernet cable on the back of the base station. This guide covers base station connectivity, camera syncing, and range issues.

easy 10 min 82 views

How Do I Set Up the Wyze Cam v3 Pro?

Device: Wyze Cam v3 Pro (Wyze Cam v3, Wyze Cam v4, Wyze Cam Pan v3, Wyze Cam OG)

You are setting up the Wyze Cam v3 Pro (2K resolution model). Plug in the Wyze Cam v3 Pro using the included USB-C cable. Open the Wyze app and tap the plus icon to add a new device. Scan the QR code on the base of the camera during setup. The v3 Pro records in 2K resolution and supports color night vision. This guide covers power, WiFi setup, and 2K recording configuration.

easy 10 min 81 views

Why Won't My Wyze Cam v4 Record to SD Card or Playback Shows Nothing?

Device: Wyze Cam v4 (Wyze Cam v4)

Your Wyze Cam v4 has an SD card inserted but playback shows no recordings. The camera works for live view but when you try to view past recordings the timeline is empty. You expected 24/7 continuous recording but there is nothing saved. The SD card was supposed to eliminate the need for cloud subscription.

easy 10-15 minutes 77 views

Wyze Error Code 27: Why Is My iPhone Timing Out and How Do I Fix It?

Device: Wyze Cam (Wyze Cam v3, v2, Pan, Pan v2, Outdoor on iPhone/iPad)

Wyze error code 27 is iOS-specific. Wyze app times out connecting to camera on iPhone and iPad due to network routing issues.

easy 10-15 minutes 76 views

How to Install Wyze Cam Pan v3

Device: Wyze Cam Pan v3 (Cam Pan v3, Pan Cam v3)

This guide covers the installation of the Wyze Cam Pan v3, including desk or ceiling mount setup, pan-tilt calibration, color night vision configuration, and Wyze app setup for motion tracking, patrol mode, and continuous or event-based recording. The Cam Pan v3 supports local microSD and Wyze Cam Plus cloud recording with person detection.

hard 25-35 minutes 76 views

How Do I Set Up Continuous Recording on My Wyze Cam?

Device: Wyze Cam (Wyze Cam v3, Wyze Cam v4, Wyze Cam Pan v3, Wyze Cam OG)

You want to set up continuous recording on your Wyze Cam so it records 24/7 to a microSD card. Insert a microSD card into the slot on the bottom of the Wyze Cam (up to 256GB supported). In the Wyze app, go to the camera settings > Advanced Settings > Local Storage and select Continuous Recording. The camera will record non-stop to the card, overwriting the oldest footage when the card is full.

easy 5 min 76 views

Why Won't My Wyze Cam Detect People?

Device: Wyze Cam (Wyze Cam v3, Wyze Cam v4, Wyze Cam Pan v3, Wyze Cam OG)

Your Wyze Cam is not detecting people even though motion detection works fine. Person detection requires an active Cam Plus or Cam Plus Lite subscription. Without a subscription, the camera records motion events but cannot identify whether the motion is a person, pet, or vehicle. This guide covers subscription verification and person detection settings.

easy 5 min 76 views

How Does the Wyze Cam v3 Pro Starlight Sensor Work?

Device: Wyze Cam v3 Pro (Wyze Cam v3, Wyze Cam v4, Wyze Cam Pan v3, Wyze Cam OG)

You want to understand how the Wyze Cam v3 Pro's Starlight sensor works for low-light recording. The v3 Pro has an upgraded Starlight CMOS sensor with an 8MP resolution and f/1.6 aperture. In low ambient light (streetlights, moonlight), it captures full-color 2K video without activating the IR LEDs. The sensor is on the front of the camera behind the lens housing.

easy 10 minutes 72 views

Official Wyze Support Resources

Official Website Support Center