How Do I Set Up Shower Presets on My Kohler Konnect DTV+?
- Save/confirmation step not completed on the controller
- Preset created in the app but not synced to the controller
- Outlets/spray pattern not assigned before saving
Problem Description
You want to create and save shower presets on your Kohler DTV+ digital shower system so you can start your preferred shower with one tap. Presets store your temperature, water volume, and spray pattern settings. This guide covers creating presets on the DTV+ controller touchscreen and through the Kohler Konnect app.
Why This Happens in Real Homes
Kohler DTV+ presets let you start a fully configured shower with one tap - they store your temperature, water volume, and spray pattern across the system's outlets - and they can be built either on the controller's touchscreen or in the Kohler Konnect app. The key to a preset that behaves is to configure everything first (temperature, volume, and which outlets/sprays are active) and then complete the save, holding the save control on the controller until it confirms or finishing the save sequence in the app. A preset saved before the outlets are assigned recalls the temperature but not the spray setup people expect.
Two setup habits prevent the common headaches. First, keep your creation method consistent and let the app sync to the controller, rather than saving partly on each, which produces mismatched presets. Second, if more than one person uses the shower, give each their own user profile so presets don't overwrite one another. Make sure the controller firmware and the Konnect app are current before you save, and confirm your inlet water sits in the 32-49C operating range so the valve can actually deliver the preset temperature. To start a preset by voice, add it to an Alexa or Google routine after it's saved.
Symptoms
- Want to create a one-tap shower preset
- Not sure whether to set presets on the controller or the app
- Preset saved but doesn't recall the right temperature
- Spray outlets don't match the saved preset
- Preset doesn't include volume or spray pattern
- Multiple users need their own presets
- Preset won't save or reverts
- Voice/app start doesn't trigger the preset
Recognize these? Here's what usually causes it.
Common Causes
- Save/confirmation step not completed on the controller
- Preset created in the app but not synced to the controller
- Outlets/spray pattern not assigned before saving
- User profiles not separated, so presets overwrite
- Inlet water temperature outside the operating range
- Controller firmware out of date
- Konnect app not linked/updated
- Preset not tied to a voice-assistant routine
Most fixes happen in the first 3 steps.
Smart water sensors are early warning devices but cannot prevent all water damage. Know the location of your main water shutoff valve and how to operate it manually in an emergency. If you detect a major leak, shut off water manually first then troubleshoot. Never ignore a leak alert even if it might be a false alarm.
Tools & Requirements
Step-by-Step Solution
Access the DTV+ controller
The Kohler DTV+ digital shower system has a touchscreen controller mounted on the shower wall. The controller manages up to 6 shower outlets (showerheads, body sprays, hand showers, steam generators). Tap the controller screen to access settings. The controller connects to the Kohler Konnect app via WiFi for remote control, preset management, and voice assistant integration.
Create a shower preset on the controller
On the DTV+ touchscreen, tap + New Preset. Select which outlets to activate for this preset. Set the target temperature for each outlet (range: 60°F-120°F). Set the flow intensity for each outlet. Name the preset (e.g., 'Morning Energize,' 'Relaxation,' 'Steam Session'). Save. You can create multiple presets for different moods, times of day, or household members.
Add steam and chromotherapy settings
If your shower includes a Kohler steam generator: add steam to the preset. Set the steam temperature (100°F-125°F) and duration. If equipped with chromotherapy lighting: select the light color, intensity, and pattern (static color, slow transition, or pulse). Combine steam, lighting, and water presets for a full spa experience: warm rain shower + eucalyptus steam + blue-green chromotherapy light.
Control presets from the Kohler Konnect app
Connect the DTV+ to your WiFi through the Kohler Konnect app. Presets sync between the controller and app. Start presets remotely — the system warms the water and activates outlets before you step in. The app sends a notification when the shower is ready. Voice control through Alexa or Google Home: 'Alexa, start my Morning Energize shower' (requires Kohler Konnect skill linked in the Alexa app).
Set up user profiles
Create user profiles in the Konnect app for each household member. Each profile has its own presets, preferred temperature range, and usage history. The DTV+ controller can identify users (via the app or manual selection on the touchscreen) and display their personal presets. This prevents one person's 105°F preset from surprising someone who prefers 98°F.
Quick Solutions
Still having issues? This is usually the deeper cause below.
If this comes back after following these steps, check whether a recent app or firmware update reset a default setting — the fix works, but the setting gets reverted silently.
["Each user can have multiple presets", "Temperature precise to 1 degree", "Saves water by starting at preferred settings"]
This issue almost always looks more complex than it is — the majority of cases trace back to a single setting, a stale credential, or a default that shipped wrong.
- Save/confirmation step not completed on the controller
- Preset created in the app but not synced to
- Outlets/spray pattern not assigned before saving
- User profiles not separated, so presets overwrite
- Inlet water temperature outside the operating range
Before you go — try one of these (they fix most cases).
Most popular upgrades chosen by Kohler Konnect DTV+ owners.
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Official Manufacturer Manual
Kohler provides official product documentation through their online manual rather than downloadable PDF. Access setup guides, troubleshooting steps, and product specifications for your Kohler Konnect DTV+.
Source: kohler.com
Need More Help? Kohler Support
Note: The contact information below connects you directly to Kohler's official customer support team, not Trunetto. They can help with warranty claims, device replacements, and advanced technical issues.
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