- low battery reduces PIR sensitivity
- mount angle/height mismatch
- temperature differential reduces detection quality
Problem Description
When your SONOFF Sonoff Night Motion Gaps isn't working as expected, it usually traces back to one of a small number of causes — this guide covers them in order, starting with the most likely.
Symptoms
- No night alerts
- delayed night detection
- short motion missed
Recognize these? Here's what usually causes it.
Common Causes
- low battery reduces PIR sensitivity
- mount angle/height mismatch
- temperature differential reduces detection quality
Most fixes happen in the first 3 steps.
Do not tune automations before confirming stable raw motion detection.
Tools & Requirements
These tools will help you complete this fix.
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Step-by-Step Solution
Check battery health
Replace battery if voltage is near low threshold.

Needed for this step
Replacement Battery Compatiable with SkyBell Tr...
$14.99Optimize PIR placement
Set correct mounting angle for expected movement path.
Run nighttime validation
Perform multiple real-path walk tests after adjustments.
Quick Solutions
Still having issues? This is usually the deeper cause below.
If the sensor still misses events after repositioning, check whether a scheduled 'home' or 'away' mode is overriding the sensitivity setting silently.
PIR coverage should be validated under real nighttime temperature conditions.
Missed motion events are almost always a zone coverage problem, not hardware failure — zone placement accounts for 90% of these complaints.
- low battery reduces PIR sensitivity
- mount angle/height mismatch
- temperature differential reduces detection quality
Before you go — try one of these (they fix most cases).
Need More Help? SONOFF Support
Note: The contact information below connects you directly to SONOFF's official customer support team, not Trunetto. They can help with warranty claims, device replacements, and advanced technical issues.





