- Placement near heat source
- Sensitivity too high
- RF/environmental noise
Problem Description
When your SONOFF Sonoff False Motion Alerts isn't working as expected, it usually traces back to one of a small number of causes — this guide covers them in order, starting with the most likely.
Symptoms
- Unexpected motion alerts
- Nighttime false triggers
- No visible movement
Recognize these? Here's what usually causes it.
Common Causes
- Placement near heat source
- Sensitivity too high
- RF/environmental noise
Most fixes happen in the first 3 steps.
Do not overcomplicate automation before correcting physical placement.
Tools & Requirements
Step-by-Step Solution
Audit placement
Check for HVAC vents, sunlight, or reflective heat sources.
Filter automation logic
Use occupancy timing/secondary checks to reduce false triggers.
Run validation window
Monitor 24h after placement/sensitivity adjustments.
Quick Solutions
Still having issues? This is usually the deeper cause below.
If the sensor still misses events after repositioning, check whether a scheduled 'home' or 'away' mode is overriding the sensitivity setting silently.
Sensor placement quality often matters more than automation complexity.
This issue almost always looks more complex than it is — the majority of cases trace back to a single setting, a stale credential, or a default that shipped wrong.
- Placement near heat source
- Sensitivity too high
- RF/environmental noise
Before you go — try one of these (they fix most cases).
Need More Help? SONOFF Support
Note: The contact information below connects you directly to SONOFF's official customer support team, not Trunetto. They can help with warranty claims, device replacements, and advanced technical issues.





