Why Are the Lights on My Ring Floodlight Cam Wired Plus Not Turning On
- Light motion setting disabled
- Light schedule turned off
- Wiring not fully seated
Problem Description
If the floodlights do not turn on, the light settings or power wiring may be the issue. This guide checks light controls, motion settings, and wiring to restore illumination.
Why This Happens in Real Homes
If the floodlights do not turn on, the light settings or power wiring may be the issue. This guide checks light controls, motion settings, and wiring to restore illumination. In day-to-day use, this usually looks like Floodlights stay off at night; Motion alerts still trigger; Lights off in app.
Most cases trace back to Light motion setting disabled; Light schedule turned off; Wiring not fully seated. The fix works best when you go step by step instead of changing multiple settings at once.
A practical order for this issue is: Check Light Settings -> Review Schedules -> Test Manual Light -> Inspect Wiring. After each step, test the exact behavior that was failing so you can confirm what actually solved it.
Symptoms
- Floodlights stay off at night
- Motion alerts still trigger
- Lights off in app
- Manual light toggle fails
- Recent power reset
- Camera online
Recognize these? Here's what usually causes it.
Common Causes
- Light motion setting disabled
- Light schedule turned off
- Wiring not fully seated
- Power supply interrupted
- Firmware outdated
- Motion zones too small
Most fixes happen in the first 3 steps.
Turn off power at the breaker before checking wiring connections.
Tools & Requirements
These tools will help you complete this fix.
As an Amazon Associate we earn from qualifying purchases.
Step-by-Step Solution
Enable Motion-Activated Lights in Ring App
In the Ring app, go to your Floodlight Cam Wired Plus > Device Settings > Light Settings. Toggle Motion-Activated Lights to On. Set the motion zones for the lights (these can be different from camera motion zones). Also check the Light Schedule — if a schedule is set, the lights only activate during the scheduled hours. Set to Dusk to Dawn for automatic control.
Check Light Schedule and Ambient Light
The Floodlight Cam Wired Plus has an ambient light sensor that prevents the floodlights from turning on during daylight. If the sensor thinks it is daytime (due to nearby streetlights or porch lights), the floodlights will not activate. Cover the light sensor briefly (small lens on the front of the unit near the camera) and test — if the lights turn on with the sensor covered, the ambient light level is the issue.
Test Manual Light Control
In the Ring app, open the live view for your Floodlight Cam and tap the light bulb icon to manually turn the floodlights on. If the lights turn on manually but not on motion, the issue is in the motion zone or schedule settings. If the lights do not turn on at all (even manually), the issue is electrical — check wiring next.
Inspect Electrical Wiring
Turn off the breaker for the floodlight circuit. Remove the mounting plate cover and check all wire connections. The Floodlight Cam Wired Plus has three wires: black (hot), white (neutral), and green (ground). Each wire should be connected to the matching house wire with a wire nut, twisted tightly. A loose neutral wire is the most common cause of floodlights not powering on while the camera works.
Update Firmware and Retest
In the Ring app, go to Device Health for your Floodlight Cam and check for firmware updates. Install any available updates. After the update, test the floodlights by walking in front of the camera at night — the lights should turn on within 1-2 seconds of motion detection. If lights still do not work after wiring checks and firmware update, the LED module may be defective.
Quick Solutions
Still having issues? This is usually the deeper cause below.
If flickering only happens on dimming, the issue is almost always the dimmer's minimum-load setting, not the bulb — it's drawing less current than the dimmer expects.
Set light motion zones separately from camera zones for better coverage.
This issue almost always looks more complex than it is — the majority of cases trace back to a single setting, a stale credential, or a default that shipped wrong.
- Light motion setting disabled
- Light schedule turned off
- Wiring not fully seated
- Power supply interrupted
- Firmware outdated
Before you go — try one of these (they fix most cases).
Official Manufacturer Manual
Ring provides official product documentation through their online manual rather than downloadable PDF. Access setup guides, troubleshooting steps, and product specifications for your Ring Floodlight Cam Wired Plus.
Source: support.ring.com
Need More Help? Ring Support
Note: The contact information below connects you directly to Ring's official customer support team, not Trunetto. They can help with warranty claims, device replacements, and advanced technical issues.
How Does Ring Compare?
Before replacing your Ring device, see how it stacks up against alternatives in our full comparison guides.
Accessories owners commonly pair with Ring Floodlight Cam Wired Plus.
SANDISK 64GB Extreme microSDXC UHS-I Memory Card with Ada...
SANDISK 128GB Ultra microSDXC UHS-I Memory Card with Adap...
SANDISK 64GB Ultra microSDXC UHS-I Memory Card with Adapt...
As an Amazon Associate we earn from qualifying purchases.
