Why Is My Aqara G3 Hub Camera Not Recording Events
- Recording disabled
- SD card not formatted
- Storage full
Problem Description
If the G3 hub is not recording events, recording settings or storage may be the issue. This guide enables recording and checks storage health.
Why This Happens in Real Homes
If the G3 hub is not recording events, recording settings or storage may be the issue. This guide enables recording and checks storage health. In day-to-day use, this usually looks like No clips saved; Live view works; Motion alerts arrive.
Most cases trace back to Recording disabled; SD card not formatted; Storage full. The fix works best when you go step by step instead of changing multiple settings at once.
A practical order for this issue is: Check Recording Settings -> Inspect Storage -> Free Space -> Enable Motion. After each step, test the exact behavior that was failing so you can confirm what actually solved it.
Symptoms
- No clips saved
- Live view works
- Motion alerts arrive
- SD card installed
- Cloud plan active
- Recording toggle off
Recognize these? Here's what usually causes it.
Common Causes
- Recording disabled
- SD card not formatted
- Storage full
- Motion detection off
- Firmware outdated
- Privacy mode enabled
Most fixes happen in the first 3 steps.
Avoid removing the SD card while recording is active.
Tools & Requirements
These tools will help you complete this fix.
As an Amazon Associate we earn from qualifying purchases.
Step-by-Step Solution
Check Recording Settings
Confirm event recording is enabled in the Aqara app.
Inspect Storage
Verify the SD card is inserted and formatted.
Needed for this step
4 Channel 360° Dash Cam Front Rear Inside & Lef...
$69.99Free Space
Delete old clips or enable overwrite mode.
Enable Motion
Ensure motion detection is on for the camera.
Update Firmware
Install any available firmware updates.
Quick Solutions
Still having issues? This is usually the deeper cause below.
Camera issues that start suddenly almost always trace back to an upload bandwidth drop — run a speed test before assuming hardware failure.
Use a high-endurance microSD card for continuous event recording.
Live view problems that start suddenly usually trace back to an upload speed drop — the camera itself is fine, the bandwidth path to the cloud isn't.
- Recording disabled
- SD card not formatted
- Storage full
- Motion detection off
- Firmware outdated
Before you go — try one of these (they fix most cases).
Most popular upgrades chosen by Aqara Camera Hub G3 owners.
Aqara 2K Security Indoor Camera Hub G3, AI Facial and Ges...
Aqara Camera Protect Kit Y100-4 Piece Wireless Home Secur...
As an Amazon Associate we earn from qualifying purchases.
Official Manufacturer Manual
Aqara provides official product documentation through their online manual rather than downloadable PDF. Access setup guides, troubleshooting steps, and product specifications for your Aqara Camera Hub G3.
Source: aqara.com
Need More Help? Aqara Support
Note: The contact information below connects you directly to Aqara's official customer support team, not Trunetto. They can help with warranty claims, device replacements, and advanced technical issues.
