How Do I Set Up Zones on a New JellyFish Lighting Installation?
- Zones not yet created in the Designer App
- LED ranges not mapped to zones
- Using the Cloud App instead of the Designer App
Problem Description
After a new JellyFish Lighting installation, setting up zones correctly allows independent control of different sections of the home — such as the front roofline, side eaves, and landscape lights — as separate controllable groups.
Why This Happens in Real Homes
Setting up zones on a new JellyFish installation is done in the Designer App, where you map ranges of the physical LEDs to named zones (for example, the front of the house, the garage, each gable) so each can be controlled and patterned independently. Until zones are defined, patterns apply to the whole run as one.
In the Designer App, create each zone by setting its start and end LED positions along the track, mapping every physical section to a zone, then sync the design to the controller. After the zones exist, assign patterns per zone and verify each lights independently. The Designer App is for this zone/pattern design (often done by the installer), while the Cloud App handles day-to-day control and scheduling once zones are set.
Symptoms
- Setting up zones on a new install
- Zones not defined
- How to create zones
- Patterns apply to the whole run
- Zone mapping questions
- New install zone config
- Zones not separated
- Designer App zone setup
Recognize these? Here's what usually causes it.
Common Causes
- Zones not yet created in the Designer App
- LED ranges not mapped to zones
- Using the Cloud App instead of the Designer App
- Zone boundaries set wrong
- Controller not synced with the design
- Install not fully configured
- Pattern applied globally, not per zone
- Setup incomplete
Most fixes happen in the first 3 steps.
Zone names and assignments in the Designer App are stored on the controller. If you factory reset the controller, all zone assignments are erased and must be reconfigured from scratch. Always document your zone port assignments before performing any reset.
Tools & Requirements
Step-by-Step Solution
Ask Your Installer for a Zone Map
A good JellyFish authorized dealer will leave you with a zone map showing which controller port corresponds to which section of lights. If you did not receive one, ask your dealer to provide it — this eliminates guessing which port number to assign to which zone name.
Zone Test Before Naming
To verify which port controls which lights, temporarily turn on just Port 1 from the Designer App at full brightness. Walk outside and see which lights come on. That section is Zone 1 (Port 1). Repeat for each port. This takes 5 minutes and prevents zone misassignment.
Cloud App Is the Permanent Control Interface
After completing zone setup in the Designer App, all daily control and scheduling should be done through the Cloud App. The Designer App is not needed again unless you need to reconfigure WiFi, add zones, or perform a factory reset.
Quick Solutions
Still having issues? This is usually the deeper cause below.
If flickering only happens on dimming, the issue is almost always the dimmer's minimum-load setting, not the bulb — it's drawing less current than the dimmer expects.
Ask your JellyFish authorized dealer to provide a zone map showing which controller port connects to which section of lights. This reference document eliminates guesswork during any future troubleshooting or reconfiguration.
This issue almost always looks more complex than it is — the majority of cases trace back to a single setting, a stale credential, or a default that shipped wrong.
- Zones not yet created in the Designer App
- LED ranges not mapped to zones
- Using the Cloud App instead of the Designer App
- Zone boundaries set wrong
- Controller not synced with the design
Before you go — try one of these (they fix most cases).
Official Manufacturer Manual
JellyFish Lighting provides official product documentation through their online manual rather than downloadable PDF. Access setup guides, troubleshooting steps, and product specifications for your JellyFish Lighting System.
Source: jellyfishlighting.com
Need More Help? JellyFish Lighting Support
Note: The contact information below connects you directly to JellyFish Lighting's official customer support team, not Trunetto. They can help with warranty claims, device replacements, and advanced technical issues.