- Weak WiFi lowering streamed quality
- Dirty camera lens
- Night vision limited by distance/lighting
Problem Description
You want to understand the video quality capabilities of the August View Doorbell Cam. The View records at 1440p resolution, which is higher than most video doorbells (typically 1080p). It also has HDR support, a 140-degree field of view, and color night vision using the built-in LED. This guide covers video specs, quality settings, and what affects recording clarity.
Why This Happens in Real Homes
The August View captures sharp, high-resolution video in a tall portrait aspect ratio — deliberately vertical so you see a visitor from head to toe and any package on the doorstep — with HDR for the bright-and-shadow mix typical of a doorway and infrared night vision. So a "soft" or low-res look is usually a streaming or lens issue, not the sensor.
The single biggest factor in live quality is WiFi: a weak 2.4GHz signal at the door forces the stream to a lower resolution and frame rate, so strengthening coverage there sharpens it. Clean the lens, keep firmware current, and remember night vision has a practical range in the dark. The portrait shape is by design, giving that full-height view rather than a wide landscape.
Symptoms
- Understanding the View's video quality
- Resolution questions
- Night vision quality
- HDR/clarity questions
- Video looks soft or blurry
- Portrait aspect ratio
- Poor image at night
- Choppy or low-res stream
Recognize these? Here's what usually causes it.
Common Causes
- Weak WiFi lowering streamed quality
- Dirty camera lens
- Night vision limited by distance/lighting
- HDR handling bright/dark scenes
- Expecting landscape (it's portrait)
- Battery-saver reducing quality/frame rate
- Firmware out of date
- Network bandwidth limits
Most fixes happen in the first 3 steps.
Hardwired installation involves working with electrical wiring. Turn off the breaker before touching any wires. If you are not comfortable with basic wiring hire a licensed electrician. Some older homes may need a transformer upgrade from 10V to the 16-24V required by modern video doorbells.
Tools & Requirements
These tools will help you complete this fix.
As an Amazon Associate we earn from qualifying purchases.
Step-by-Step Solution
The View shoots 1440p — higher than most doorbells
The August View records at 1440p (2560x1440), which is 33% more pixels than standard 1080p doorbells. This extra resolution makes faces and details clearer, especially when zooming in on recorded clips. Live streaming also uses 1440p when bandwidth allows. The higher resolution is the View's standout feature compared to competitors in its price range.
Night vision quality
The View has infrared night vision that activates automatically in low light. Night vision range is about 10 feet — adequate for a porch but not for monitoring a driveway or yard. Night vision produces a black-and-white image. Adding a porch light near the doorbell significantly improves night image quality — even a dim 5-watt LED provides enough ambient light for the camera to capture colour detail instead of falling back to IR.
Fix grainy or blocky video
If recorded clips look blocky or grainy, the most likely cause is WiFi bandwidth. The View needs a stable connection to upload 1440p video. Check WiFi signal at the doorbell location — if it is weak, move your router closer, add a mesh WiFi point near the door, or switch to 2.4GHz for better range (at the cost of some bandwidth). Recorded clips compress more aggressively than live view, which can introduce blockiness. Live view looks smoother because it uses real-time adaptive bitrate streaming.

Needed for this step
TP-Link WiFi Extender with Ethernet Port, Dual ...
This helps complete the fix you are currently reading.
$14.49Field of view and coverage
The View has a wide field of view but it is horizontal, not vertical. It captures a broad view of the area in front of the door but may not see packages on the ground directly below the camera or tall visitors' faces if mounted too low. Mount the camera at 4 feet height, angled slightly downward. The lens does not do head-to-toe vertical framing like the Nest Doorbell — if seeing packages on the ground is critical, the View may miss them depending on placement.
What the View does not have
The August View lacks person detection, package detection, and facial recognition — it treats all motion equally. It does not integrate with smart displays (no live feed on Echo Show or Nest Hub). There is no continuous recording option — it only records when motion triggers a clip. These limitations are worth knowing if you are comparing it to the Nest Doorbell, Ring, or Arlo doorbells, which offer more advanced AI detection features at similar price points.
Quick Solutions
Still having issues? This is usually the deeper cause below.
Camera issues that start suddenly almost always trace back to an upload bandwidth drop — run a speed test before assuming hardware failure.
Set up motion scheduling or snooze alerts during times when regular activity is expected like when kids come home from school. Use pre-recorded quick replies so the doorbell can respond to visitors automatically when you cannot answer.
Live view problems that start suddenly usually trace back to an upload speed drop — the camera itself is fine, the bandwidth path to the cloud isn't.
- Weak WiFi lowering streamed quality
- Dirty camera lens
- Night vision limited by distance/lighting
- HDR handling bright/dark scenes
- Expecting landscape (it's portrait)
Before you go — try one of these (they fix most cases).
Official Manufacturer Manual
August Home provides official product documentation through their online manual rather than downloadable PDF. Access setup guides, troubleshooting steps, and product specifications for your August View.
Source: support.august.com
Need More Help? August Home Support
Note: The contact information below connects you directly to August Home's official customer support team, not Trunetto. They can help with warranty claims, device replacements, and advanced technical issues.
How Does August Home Compare?
Before replacing your August Home device, see how it stacks up against alternatives in our full comparison guides.





