August Home Video Doorbells Troubleshooting

Find solutions for common August Home video doorbells problems. Step-by-step guides to get your devices working again.

Browse 4 troubleshooting guides for August Home video doorbells. Each guide targets a specific problem — from initial setup and connectivity issues to performance drops and error codes — with step-by-step instructions, difficulty ratings, and estimated repair times. Select a guide below to start fixing your August Home device.

August Home is a smart lock company founded in 2012 by Jason Johnson and Yves Behar in San Francisco. The company pioneered the retrofit smart lock category — locks that fit over existing deadbolts, preserving the exterior aesthetic while adding smart features. August was acquired by ASSA ABLOY (own...

Troubleshooting Guides (4)

How Do I Set Up the August View Doorbell Cam?

Device: August View (August Wi-Fi Smart Lock, August Smart Lock Pro)

You are installing the August View Doorbell Cam at your front door. The View replaces your existing wired doorbell and connects to your doorbell wiring (16-24V AC). The mounting bracket attaches to the wall with screws, and the doorbell clicks onto the bracket. This guide covers removing your old doorbell, mounting, and WiFi setup.

easy 10 min 106 views

How Good Is the August View Doorbell Camera Quality?

Device: August View (August Wi-Fi Smart Lock, August Smart Lock Pro)

You want to understand the video quality capabilities of the August View Doorbell Cam. The View records at 1440p resolution, which is higher than most video doorbells (typically 1080p). It also has HDR support, a 140-degree field of view, and color night vision using the built-in LED. This guide covers video specs, quality settings, and what affects recording clarity.

easy 15 minutes 67 views

How to Install August Doorbell Cam

Device: August Doorbell Cam (Doorbell Cam, Video Doorbell)

This guide covers the wired installation of the August Doorbell Cam, including existing doorbell wiring connection, app pairing, visitor detection setup, and integration with an existing August Smart Lock for unified door management. The August Doorbell Cam requires 8 to 24V AC existing doorbell wiring and stores events to the August cloud.

hard 45-60 minutes 45 views

How Do I Factory Reset My August Home?

Device: August Smart Device (August Smart Lock / Connect / Keypad)

Factory reset for August Home devices is needed when the lock remains linked to a previous owner, onboarding fails repeatedly, or lock behavior stays corrupted after normal reboot. This guide covers app ownership removal and physical reset button steps to restore clean setup state.

medium 15-30 minutes 33 views

Official August Home Support Resources

Official Website Support Center