August Home Video Doorbells Troubleshooting

Find solutions for common August Home video doorbells problems. Step-by-step guides to get your devices working again.

Browse 3 troubleshooting guides for August Home video doorbells. Each guide targets a specific problem — from initial setup and connectivity issues to performance drops and error codes — with step-by-step instructions, difficulty ratings, and estimated repair times. Select a guide below to start fixing your August Home device.

August Home is a smart lock company founded in 2012 by Jason Johnson and Yves Behar in San Francisco. The company pioneered the retrofit smart lock category — locks that fit over existing deadbolts, preserving the exterior aesthetic while adding smart features. August was acquired by ASSA ABLOY (own...

Troubleshooting Guides (3)

How Do I Set Up the August View Doorbell Cam?

Device: August View (August Wi-Fi Smart Lock, August Smart Lock Pro)

Your August Home August View is not working correctly or responding to commands as expected. When this happens, you lose the ability to control the August View through the August Home app, scheduled automations, and voice assistants like Alexa and Google Home. This is a common issue with video doorbells devices and usually stems from connectivity problems, outdated firmware, or configuration changes on your network. The steps below walk you through diagnosing and fixing the problem so your August View works reliably again.

easy 10 min 76 views

How Good Is the August View Doorbell Camera Quality?

Device: August View (August Wi-Fi Smart Lock, August Smart Lock Pro)

Your August Home August View is not capturing video or providing a reliable live feed. When this happens, you lose the ability to control the August View through the August Home app, scheduled automations, and voice assistants like Alexa and Google Home. This is a common issue with video doorbells devices and usually stems from connectivity problems, outdated firmware, or configuration changes on your network. The steps below walk you through diagnosing and fixing the problem so your August View works reliably again.

easy 15 minutes 53 views

How to Install August Doorbell Cam

Device: August Doorbell Cam (Doorbell Cam, Video Doorbell)

This guide covers the wired installation of the August Doorbell Cam, including existing doorbell wiring connection, app pairing, visitor detection setup, and integration with an existing August Smart Lock for unified door management. The August Doorbell Cam requires 8 to 24V AC existing doorbell wiring and stores events to the August cloud.

hard 45-60 minutes 32 views

Official August Home Support Resources

Official Website Support Center