Back to August Home Guides
August Home

How to Install August Doorbell Cam

August Home GuideVideo Doorbells
hard difficulty 45-60 minutes 47 views 1 found helpful Where this fix applies: Global Updated
This guide applies to: August Home August Doorbell Cam (Doorbell Cam, Video Doorbell)
Quick Setup (Do This First)
  • Doorbell Wiring Check
  • Mounting Preparation
  • Doorbell Installation
  • August App Integration
  • Smart Lock Integration
  • Complete System Testing

Most users complete this in under 60 minutes

Expert Review & Technical Scope

DeviceAugust Home August Doorbell Cam
Model CoverageDoorbell Cam, Video Doorbell
Fix Time45-60 minutes
DifficultyHard
Required ToolsScrewdriver, Drill (optional), Level, Smartphone with brand app
Network / ProtocolWi-Fi / app-based troubleshooting context

Overview

August Home August Doorbell Cam setup takes under 15 minutes for most users — if you're stuck, the steps below target the specific points where installs stall.

This guide covers the wired installation of the August Doorbell Cam, including existing doorbell wiring connection, app pairing, visitor detection setup, and integration with an existing August Smart Lock for unified door management. The August Doorbell Cam requires 8 to 24V AC existing doorbell wiring and stores events to the August cloud.

Why This Happens in Real Homes

The wired August Doorbell Cam replaces your existing wired doorbell and draws power from that circuit, so the install hinges on the wiring supplying the right voltage — typically 16-24V AC from a standard doorbell transformer. Too little voltage and the camera won't power reliably, which is the most common wired-install snag.

Cut power at the breaker, connect the two existing doorbell wires to the camera's terminals, and restore power, confirming your transformer provides adequate voltage and your chime is compatible. Then connect it to a 2.4GHz WiFi network (not 5GHz) with your phone nearby and install any firmware. Verifying the voltage before you start saves the frustration of a camera that powers on but keeps dropping.

What's Included

  • Installing the wired Doorbell Cam
  • Existing doorbell wiring questions
  • No power to the doorbell
  • Chime compatibility
  • Won't connect to WiFi
  • App can't find it
  • Voltage questions
  • Offline after wiring

Got your materials ready? Here's what to check first.

Before You Start

  • Existing doorbell voltage too low (needs 16-24V AC)
  • Wiring not connected/secured to the terminals
  • Power off at the breaker during install
  • Incompatible or missing chime
  • Connecting to 5GHz instead of 2.4GHz WiFi
  • Weak WiFi at the door
  • Not in pairing mode
  • Firmware update pending

Don't skip this step — it breaks everything if you do

Warning

Requires 16-24V AC doorbell transformer. Integration with August Smart Locks provides comprehensive door security management.

Tools & Requirements

ScrewdriverDrill (optional)LevelSmartphone with brand app

Installation Steps

1

Doorbell Wiring Check

Verify existing doorbell wiring and transformer voltage (16-24V AC) for August Doorbell Cam. Check compatibility with existing chime system.

2

Mounting Preparation

Remove existing doorbell and prepare mounting surface. August Doorbell Cam mounts with included bracket and hardware for secure installation.

3

Doorbell Installation

Mount August Doorbell Cam and connect to existing doorbell wires. Make sure weatherproof installation and proper alignment for best video coverage.

4

August App Integration

Add Doorbell Cam to August app and connect to Wi-Fi network. Configure video quality, motion detection, and notification preferences.

5

Smart Lock Integration

Integrate Doorbell Cam with August Smart Locks for coordinated door security. Configure auto-unlock features and visitor management through single app.

6

Complete System Testing

Test doorbell function, video recording, motion alerts, two-way audio, and Smart Lock integration to verify complete August door security system.

Installation Tips

Confirm existing doorbell wiring supplies 16-24V AC
Connect the two wires securely to the terminals
Turn off power at the breaker before wiring, on after
Confirm chime compatibility (or use the app chime)
Connect to a 2.4GHz WiFi network
Ensure decent WiFi at the door
Put it in pairing mode with the phone close
Install any firmware update

Still stuck? This is usually the deeper cause below.

Pro Tip

Doorbell Cam integrates with August Smart Lock ecosystem for complete door security solution. HD video with smart detection features.

Official Manufacturer Manual

If you need the complete manufacturer documentation for advanced setup, wiring diagrams, or detailed specifications, you can download the official manual below. The manual includes full technical instructions directly from the manufacturer and may help if your issue requires deeper troubleshooting.

Download the Official August Doorbell Cam Manual

Source: august.com

Need More Help? August Home Support

Note: The contact information below connects you directly to August Home's official customer support team, not Trunetto. They can help with warranty claims, device replacements, and advanced technical issues.

How Does August Home Compare?

Before replacing your August Home device, see how it stacks up against alternatives in our full comparison guides.