Back to Ecovacs Guides
Ecovacs

Ecovacs Deebot Error 108: Why Is the Side Brush Tangled and How Do I Fix It?

Ecovacs GuideRobot Vacuums
easy difficulty 5-10 minutes 16 views 0 found helpful Where this fix applies: Global
This guide applies to: Ecovacs Ecovacs Deebot (Deebot N8, N8 Pro, N10, T8, T9, T10, T20 Omni, T30, X1 Omni, X2 Omni)
At a glance — most common causes
  • Hair or thread wrapped around the side brush post
  • A rug tassel caught in the side brush
  • Debris jammed under the brush base
5-10 minutes16 solutions coveredeasy level

Expert Review & Technical Scope

DeviceEcovacs Ecovacs Deebot
Model CoverageDeebot N8, N8 Pro, N10, T8, T9, T10, T20 Omni, T30, X1 Omni, X2 Omni
Fix Time5-10 minutes
DifficultyEasy
Required ToolsScissors, Small screwdriver, Microfiber cloth
Network / ProtocolWi-Fi / app-based troubleshooting context

Problem Description

The ECOVACS Home app shows Error 108 (Side Brushes are tangled). The spinning side brush at the front corner of the underside is bound up with hair, string, or a rug tassel and can't rotate.

Why This Happens in Real Homes

Error 108 is the side brush jamming - the little star-shaped brush at the front corner of the underside that sweeps edges and corners into the robot's path. Because it spins right at floor level, hair, thread, and rug tassels wrap around its post fast, especially in bathrooms and bedrooms.

Pull the brush off its post, cut away the wrap, and clean the mount so it seats flush and spins freely. Bent or splayed arms are the other common cause - straighten them or swap in a fresh side brush, which is a cheap wear part. If a clean, well-seated brush still won't spin, the brush motor is obstructed or failing and needs Ecovacs service.

Symptoms

  • ECOVACS Home app shows Error 108
  • Voice says the side brush is tangled
  • Side brush not spinning
  • Hair wrapped at the brush base
  • Deebot misses edges and corners
  • Robot stops soon after starting
  • Grinding sound from a front corner
  • Error 108 repeats each clean

Recognize these? Here's what usually causes it.

Common Causes

  • Hair or thread wrapped around the side brush post
  • A rug tassel caught in the side brush
  • Debris jammed under the brush base
  • Bent or splayed brush arms catching
  • Side brush not clicked fully onto its post
  • Sticky residue binding the brush
  • Worn side brush needing replacement
  • Brush motor obstructed

Most fixes happen in the first 3 steps.

Warning

If a clean, correctly seated side brush still won't spin, the brush motor may be failing - contact Ecovacs rather than forcing repeated runs.

Tools & Requirements

ScissorsSmall screwdriverMicrofiber cloth

Step-by-Step Solution

1

Locate the Side Brush

Flip Deebot over. The side brush is the star-shaped spinning brush with two or three arms at the front corner of the underside; it flicks debris from edges into the robot's path. Error 108 means it can't spin freely.

2

Pop Off the Brush

Most Deebot side brushes pull straight off their post, or unclip after removing a small screw at the center depending on model. Lift the brush off to reach the post underneath.

CRAFTSMAN 6 Piece Precision Screwdriver Set, Mini Screwdriver Set for Watch Jewelry Eyeglass Computer Repair (CMHT68012)

Needed for this step

CRAFTSMAN 6 Piece Precision Screwdriver Set, Mi...

This helps complete the fix you are currently reading.

$9.98
View Needed Item
3

Clear the Wrapped Hair

Hair and thread wind tightly around the base of the side brush post. Cut through the wrap with scissors and peel it off, along with any rug tassel caught in the arms.

Miller KS-1 Yellow Fiber Optic Kevlar Scissors, Easily Portable Utility Scissors for Working Technicians, Electricians, and Installers, Heavy-Duty Cable Cutters, 5.5 Inches

Needed for this step

Miller KS-1 Yellow Fiber Optic Kevlar Scissors,...

This helps complete the fix you are currently reading.

$23.37
View Needed Item
4

Clean Under the Mount

Wipe out debris and dust packed under the brush mount and around the post so the brush sits flush and spins without drag.

5

Check the Brush Arms

Bent or permanently splayed arms catch on the floor and rug edges. Straighten them by hand, or replace the side brush if the arms are curled and won't hold shape.

6

Reseat the Brush

Push the side brush firmly back onto its post until it clicks (or refit the screw). A brush that isn't fully seated wobbles and jams, re-triggering Error 108.

7

Wipe a Sticky Post

If the robot rolled through a spill, dried residue can bind the brush. Wipe the post and brush base with a barely-damp cloth and dry them before refitting.

BELLEMOND「Samurai Cloth」Japanese Microfiber Cleaning Cloth | Washable, Reusable, Lint Free Cloth for Phones, Laptops, Lenses, Screens & Electronics | Made in Japan | Small | 2 Pack

Needed for this step

BELLEMOND「Samurai Cloth」Japanese Microfiber Cle...

This helps complete the fix you are currently reading.

$19.99
View Needed Item
8

Restart and Watch

Press AUTO and watch the side brush spin at the front corner. If it still won't turn with a clean, well-seated brush, the brush motor is obstructed or failing - contact Ecovacs.

Quick Solutions

Pop the side brush off its post and clear the wrap
Cut away hair and thread at the brush base
Remove debris from under the brush mount
Straighten or replace bent brush arms
Reseat the side brush until it clicks
Wipe sticky residue off the post
Replace a worn or splayed side brush
Restart and confirm the brush spins

Still having issues? This is usually the deeper cause below.

If this comes back after following these steps, check whether a recent app or firmware update reset a default setting — the fix works, but the setting gets reverted silently.

Pro Tip

Side brushes are cheap wear parts - keep a spare, since splayed or hair-clogged arms are the usual cause of Error 108 and missed corners.

Real-World Insight

This issue almost always looks more complex than it is — the majority of cases trace back to a single setting, a stale credential, or a default that shipped wrong.

What Usually Goes Wrong
  • Hair or thread wrapped around the side brush post
  • A rug tassel caught in the side brush
  • Debris jammed under the brush base
  • Bent or splayed brush arms catching
  • Side brush not clicked fully onto its post

Official Manufacturer Manual

Ecovacs provides official product documentation through their online manual rather than downloadable PDF. Access setup guides, troubleshooting steps, and product specifications for your Ecovacs Deebot.

View Ecovacs Deebot Online Manual

Source: ecovacs.com

Need More Help? Ecovacs Support

Note: The contact information below connects you directly to Ecovacs's official customer support team, not Trunetto. They can help with warranty claims, device replacements, and advanced technical issues.