- Arlo skill not enabled in Alexa app
- Arlo account not linked to Amazon account
- Camera firmware needs updating first
Problem Description
Want to control your Arlo cameras with voice commands? This guide walks you through connecting Arlo to Amazon Alexa so you can say Alexa show me the front door to view your camera feed on Echo Show or Fire TV.
Symptoms
- Cannot find Arlo skill in Alexa app
- Alexa says she cannot find the Arlo device
- Live view not showing on Echo Show display
- Voice commands work but video feed is black
- Arlo cameras not appearing in Alexa device list
- Getting error linking Arlo account to Alexa
Recognize these? Here's what usually causes it.
Common Causes
- Arlo skill not enabled in Alexa app
- Arlo account not linked to Amazon account
- Camera firmware needs updating first
- Echo device does not have a screen for video
- Arlo subscription required for some features
- Two-factor authentication blocking the link
Most fixes happen in the first 3 steps.
Arlo live view through Alexa requires an active internet connection on both your Echo device and Arlo camera.
Step-by-Step Solution
Enable the Arlo Skill
Open the Amazon Alexa app on your phone. Tap the More menu at the bottom right, then select Skills and Games. Search for Arlo and tap on the official Arlo skill. Tap Enable to Use. You will be prompted to sign in to your Arlo account.
Link Your Arlo Account
After signing in, Alexa will ask permission to access your Arlo cameras. Tap Allow to grant access. The linking process takes about 30 seconds. Once complete, you will see a success message.
Discover Your Devices
Return to the Alexa app home screen. Tap Devices at the bottom, then tap the plus icon and select Add Device. Choose Camera, then select Arlo from the list. Alexa will scan for your Arlo cameras.
Set Up Voice Commands
To view a camera feed, say Alexa show me camera name to an Echo Show, Echo Spot, or Fire TV. To arm your Arlo system, say Alexa tell Arlo to arm. To disarm, say Alexa tell Arlo to disarm.
Troubleshoot Common Issues
If Alexa cannot find your camera, go to the Arlo app and ensure the camera is online and has the latest firmware. In the Alexa app, try disabling and re-enabling the Arlo skill.
Quick Solutions
Still having issues? This is usually the deeper cause below.
If voice commands stopped working after relinking the account, check that the skill or action is still enabled — relinking sometimes disables it silently.
Name your cameras with simple, distinct names like Front Door or Garage - Alexa works best with short, clear names.
This issue almost always looks more complex than it is — the majority of cases trace back to a single setting, a stale credential, or a default that shipped wrong.
- Arlo skill not enabled in Alexa app
- Arlo account not linked to Amazon account
- Camera firmware needs updating first
- Echo device does not have a screen for video
- Arlo subscription required for some features
Before you go — try one of these (they fix most cases).
Most popular upgrades chosen by Arlo Security Cameras owners.
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Official Manufacturer Manual
If you need the complete manufacturer documentation for advanced setup, wiring diagrams, or detailed specifications, you can download the official manual below. The manual includes full technical instructions directly from the manufacturer and may help if your issue requires deeper troubleshooting.
Download the Official Arlo Security Cameras ManualSource: arlo.com
Need More Help? Arlo Support
Note: The contact information below connects you directly to Arlo's official customer support team, not Trunetto. They can help with warranty claims, device replacements, and advanced technical issues.
How Does Arlo Compare?
Before replacing your Arlo device, see how it stacks up against alternatives in our full comparison guides.






