How Do I Connect Arlo to Samsung SmartThings?
- Arlo integration not added to SmartThings
- Using legacy SmartThings Classic app
- Arlo account credentials incorrect
Problem Description
When your Arlo Arlo Security Cameras isn't working as expected, it usually traces back to one of a small number of causes — this guide covers them in order, starting with the most likely.
Learn how to integrate your Arlo cameras with Samsung SmartThings to create powerful home automations. This guide covers linking your Arlo account to SmartThings and triggering camera recordings based on SmartThings sensors.
Symptoms
- Arlo cameras not showing in SmartThings app
- Cannot find Arlo in SmartThings integrations
- Linked but cameras show as unavailable
- Automations not triggering camera recording
- Motion detection not activating SmartThings devices
- Arlo shows connected but no video in SmartThings
Recognize these? Here's what usually causes it.
Common Causes
- Arlo integration not added to SmartThings
- Using legacy SmartThings Classic app
- Arlo account credentials incorrect
- Cameras not shared with SmartThings properly
- SmartThings hub firmware is outdated
- Automation rules configured incorrectly
Most fixes happen in the first 3 steps.
SmartThings integration shows camera status and motion events but does not display live video feeds within the SmartThings app.
Step-by-Step Solution
Add Arlo Integration
Open the SmartThings app on your phone. Tap the plus icon, then select Device. Tap By brand and search for Arlo. Select Arlo from the results. Tap Add to continue. SmartThings will redirect you to the Arlo login page.
Link Your Arlo Account
Enter your Arlo account email and password. If you use two-factor authentication, enter the verification code. After successful login, tap Authorize to allow SmartThings to access your Arlo cameras.
Select Cameras to Add
After linking, SmartThings will show all cameras from your Arlo account. Select which cameras you want to add by tapping on each one. For each camera, assign it to a room in your SmartThings home. Tap Done when finished.
Create Automations
Tap the Automations tab in SmartThings. Tap the plus icon to create a new automation. For the IF condition, choose Arlo camera motion detection or any SmartThings sensor. For the THEN action, select what happens such as turning on lights.
Test Your Setup
Walk in front of your Arlo camera to trigger motion detection and verify that your automation runs. Check the SmartThings History tab to see a log of recent automation triggers.
Quick Solutions
Still having issues? This is usually the deeper cause below.
If this comes back after following these steps, check whether a recent app or firmware update reset a default setting — the fix works, but the setting gets reverted silently.
Use SmartThings Scenes to arm your Arlo cameras automatically when you leave home - combine with SmartThings presence detection.
This issue almost always looks more complex than it is — the majority of cases trace back to a single setting, a stale credential, or a default that shipped wrong.
- Arlo integration not added to SmartThings
- Using legacy SmartThings Classic app
- Arlo account credentials incorrect
- Cameras not shared with SmartThings properly
- SmartThings hub firmware is outdated
Before you go — try one of these (they fix most cases).
Most popular upgrades chosen by Arlo Security Cameras owners.
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Official Manufacturer Manual
If you need the complete manufacturer documentation for advanced setup, wiring diagrams, or detailed specifications, you can download the official manual below. The manual includes full technical instructions directly from the manufacturer and may help if your issue requires deeper troubleshooting.
Download the Official Arlo Security Cameras ManualSource: arlo.com
Need More Help? Arlo Support
Note: The contact information below connects you directly to Arlo's official customer support team, not Trunetto. They can help with warranty claims, device replacements, and advanced technical issues.
How Does Arlo Compare?
Before replacing your Arlo device, see how it stacks up against alternatives in our full comparison guides.
