How to Set Up Your Arlo Base Station
- Connect Hub to Router
- Power On the Hub
- Add Hub in Arlo App
- Sync Your Cameras
Most users complete this in under 20 minutes
Overview
This guide explains how to set up an Arlo SmartHub or Base Station (VMB4540/VMB5000). It covers connecting the hub to your router, powering it on, and adding it to your Arlo account using the Arlo Secure app, which is the first step to connecting your cameras.
Why This Happens in Real Homes
The Arlo SmartHub/Base Station is the hub many Arlo cameras connect through, and setup is straightforward: connect it to your router by Ethernet, power it, add it in the Arlo app, and let it update firmware before syncing cameras.
Start by cabling the hub to a router LAN port (Ethernet is more reliable than WiFi for the hub) and adding it in the app. Once it's online and updated, sync each camera near the hub. A hub that won't be found is usually an Ethernet or account issue, not the cameras.
What's Included
- Arlo SmartHub or Base Station
- SmartHub power adapter
- Ethernet cable to connect to router
- Quick start guide for reference
- Your smartphone with the Arlo Secure app
- An available Ethernet port on your router
Got your materials ready? Here's what to check first.
Before You Start
- An Arlo camera system that requires a hub
- A mobile device with the Arlo app
- A stable high-speed internet connection
- An available power outlet for the hub
- Your phone is on the same network as the hub
- VPN is disabled on your phone during setup
Don't skip this step — it breaks everything if you do
Ensure your phone is on the same Wi-Fi network as the SmartHub during setup. Disable any VPN connections that might interfere.
Tools & Requirements
Installation Steps
Connect Hub to Router
Connect the Arlo SmartHub or Base Station to an available Ethernet port on your home router using the provided Ethernet cable. This wired connection is required for the hub to communicate with your network and the internet. Make sure the connection is secure.
Power On the Hub
Plug the SmartHub's power adapter into a nearby wall outlet and connect it to the hub. The hub will power on, and the LED light on the front will cycle through different colors as it boots up. Wait for the LED to turn solid blue, indicating it's connected.
Add Hub in Arlo App
Open the Arlo Secure app on your smartphone. Tap 'Add New Device' and select 'Base Station/Hub'. The app will search for the hub on your local network. Once detected, complete the setup prompts to add it to your Arlo account.
Sync Your Cameras
After the SmartHub is set up and online, you can begin syncing your Arlo cameras to it. Follow the in-app instructions for adding a new camera, ensuring you select the option to sync it to your new SmartHub instead of directly to your Wi-Fi network.
Installation Tips
Still stuck? This is usually the deeper cause below.
The SmartHub must be connected via Ethernet cable. It does not support Wi-Fi connection to your router.
Before you go — these Arlo guides fix most remaining issues.
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Official Manufacturer Manual
Arlo provides official product documentation through their online manual rather than downloadable PDF. Access setup guides, troubleshooting steps, and product specifications for your Arlo VMB4540 SmartHub/VMB5000 Base Station.
Source: arlo.com
Need More Help? Arlo Support
Note: The contact information below connects you directly to Arlo's official customer support team, not Trunetto. They can help with warranty claims, device replacements, and advanced technical issues.
How Does Arlo Compare?
Before replacing your Arlo device, see how it stacks up against alternatives in our full comparison guides.
Accessories owners commonly pair with Arlo VMB4540 SmartHub/VMB5000 Base Station.
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