- Card not formatted in camera
- Card capacity unsupported
- Card inserted upside down
Problem Description
Wyze Cam OG supports local recording, but cards that are not formatted or supported can stop recordings. This guide checks card compatibility, formatting, and recording settings.
Why This Happens in Real Homes
Wyze Cam OG supports local recording, but cards that are not formatted or supported can stop recordings. This guide checks card compatibility, formatting, and recording settings. In day-to-day use, this usually looks like MicroSD card inserted but no recordings; Playback tab shows no events; Recording mode set to Continuous or Events.
Most cases trace back to Card not formatted in camera; Card capacity unsupported; Card inserted upside down. The fix works best when you go step by step instead of changing multiple settings at once.
A practical order for this issue is: Verify Card Compatibility -> Power Down and Insert -> Format in Wyze App -> Enable Recording. After each step, test the exact behavior that was failing so you can confirm what actually solved it.
Symptoms
- MicroSD card inserted but no recordings
- Playback tab shows no events
- Recording mode set to Continuous or Events
- Card used in another device
- Camera online
- Firmware current
Recognize these? Here's what usually causes it.
Common Causes
- Card not formatted in camera
- Card capacity unsupported
- Card inserted upside down
- Recording mode off
- Corrupt file system
- Power interruptions
Most fixes happen in the first 3 steps.
Do not remove the microSD card while the camera is powered on. This can corrupt the card.
Tools & Requirements
These tools will help you complete this fix.
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Step-by-Step Solution
Verify Card Compatibility
Use a Class 10 microSD card between 32GB and 256GB. Older or slower cards often fail to record reliably.

Needed for this step
4 Channel 360° Dash Cam Front Rear Inside & Lef...
$69.99Power Down and Insert
Unplug the camera, insert the card until it clicks, then restore power. This ensures the camera mounts the card cleanly.
Format in Wyze App
Open the Wyze app, go to the camera settings, and format the card. Formatting inside the camera prevents file system errors.
Enable Recording
Set Recording to Continuous or Events. Confirm the status shows Recording and check the playback timeline.
Test Playback
Record for a few minutes, then open playback and scrub the timeline. If it fails, try another card.
Quick Solutions
Still having issues? This is usually the deeper cause below.
If this comes back after following these steps, check whether a recent app or firmware update reset a default setting — the fix works, but the setting gets reverted silently.
Label the card with the install date so you can track lifespan and replace it before failure.
This issue almost always looks more complex than it is — the majority of cases trace back to a single setting, a stale credential, or a default that shipped wrong.
- Card not formatted in camera
- Card capacity unsupported
- Card inserted upside down
- Recording mode off
- Corrupt file system
Before you go — try one of these (they fix most cases).
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Official Manufacturer Manual
If you need the complete manufacturer documentation for advanced setup, wiring diagrams, or detailed specifications, you can download the official manual below. The manual includes full technical instructions directly from the manufacturer and may help if your issue requires deeper troubleshooting.
Download the Official Wyze Cam OG ManualSource: wyze.com
Need More Help? Wyze Support
Note: The contact information below connects you directly to Wyze's official customer support team, not Trunetto. They can help with warranty claims, device replacements, and advanced technical issues.
How Does Wyze Compare?
Before replacing your Wyze device, see how it stacks up against alternatives in our full comparison guides.





