Why Did My JellyFish Holiday Lighting Schedule Disappear After an App Update?
- The redesigned 2024 JellyFish Cloud App uses a different schedule data structure — schedules created in the old app version may not migrate automatically
- App cache was cleared during update, removing locally stored schedule references
- A major app version update reset the schedule sync between the controller and cloud account
Problem Description
After updating the JellyFish Cloud App to a new version, previously saved holiday lighting schedules — such as Christmas, Halloween, or Independence Day presets — no longer appear in the Schedules section or fail to trigger on their configured dates.
Symptoms
- Holiday schedules are missing from the Schedules list after an app update
- Lights did not activate on a holiday date despite a schedule being previously configured
- Schedule list shows fewer entries than before the update
- Custom holiday patterns are still present but their schedules are gone
- App shows a blank schedule screen after the first launch following an update
Recognize these? Here's what usually causes it.
Common Causes
- The redesigned 2024 JellyFish Cloud App uses a different schedule data structure — schedules created in the old app version may not migrate automatically
- App cache was cleared during update, removing locally stored schedule references
- A major app version update reset the schedule sync between the controller and cloud account
- Holiday schedules set as one-time date events (not recurring) expired after their date passed and were auto-removed
- The app was logged out during the update process and schedules appear missing until re-login
Most fixes happen in the first 3 steps.
Schedules stored only in the JellyFish Designer App are locally saved and not backed up to the cloud. If those schedules disappeared, they cannot be recovered remotely. Only schedules saved through the Cloud App are backed up to the JellyFish cloud account.
Tools & Requirements
Step-by-Step Solution
Store Screenshots of All Schedules
After setting up any important holiday schedule, take a screenshot of the schedule settings (day, time, pattern, zones). This creates a quick reference for recreating them if they ever disappear after an app update.
Use Annual Recurring Schedules
When creating holiday schedules, configure them as recurring yearly events rather than one-time dates. This way they persist in the schedule list year-round and only activate during the configured date window.
JellyFish App Updates in 2024
The JellyFish Cloud App was significantly redesigned in 2024. Users who updated from the legacy version to the 2024 release sometimes experienced schedule migration issues. If you updated during this period and lost schedules, recreating them in the new app is the standard resolution — the new app structure is more stable going forward.
Quick Solutions
Still having issues? This is usually the deeper cause below.
Schedules that skip randomly are usually a daylight-saving holdover — delete and recreate the schedule to clear the corrupted entry.
After recreating holiday schedules, screenshot the settings page for each one. This gives you a quick reference for the following year and eliminates the need to reconfigure from memory after any future app update.
Thermostat issues that keep returning are often caused by stale backup-battery memory holding old settings across power cycles without the user realising.
- The redesigned 2024 JellyFish Cloud App uses a different
- App cache was cleared during update, removing locally stored
- A major app version update reset the schedule sync
- Holiday schedules set as one-time date events (not recurring)
- The app was logged out during the update process
Before you go — try one of these (they fix most cases).
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Need More Help? JellyFish Lighting Support
Note: The contact information below connects you directly to JellyFish Lighting's official customer support team, not Trunetto. They can help with warranty claims, device replacements, and advanced technical issues.