- Home location not set (needed for sun times)
- Automation not enabled
- Offset misconfigured
Problem Description
The JellyFish Cloud App supports automatic sunrise and sunset-based schedule triggers that adjust daily based on your location. Setting these up correctly ensures lights always activate at dusk and deactivate at dawn without needing manual seasonal adjustments.
Why This Happens in Real Homes
JellyFish sunrise/sunset automation turns the lights on and off relative to the actual sun times for your location — which is exactly why the essential setup step is entering your home location so the app can calculate those times. Without an accurate location (and timezone), the sun-based triggers can't fire correctly.
In the Cloud App, set your location and timezone, enable the sunrise/sunset automation, and set any offset you want (for example, on 15 minutes after sunset). Keep the controller online at those trigger times, since scheduling runs through the cloud, and remove any conflicting fixed schedule that would override it. Update the app. With location set and the automation enabled, the lights follow dusk and dawn automatically year-round.
Symptoms
- Setting up sunrise/sunset automation
- Sun-based events not working
- Lights not following sunset
- Automatic on at dusk not working
- Sunrise/sunset not triggering
- Sun times wrong
- Automation setup questions
- Offset not applying
Recognize these? Here's what usually causes it.
Common Causes
- Home location not set (needed for sun times)
- Automation not enabled
- Offset misconfigured
- Timezone wrong
- Controller offline at the trigger
- Cloud dependency
- App version issue
- Conflicting fixed schedule
Most fixes happen in the first 3 steps.
Sunrise and sunset times are calculated based on your location and date. Ensure your JellyFish account timezone and location are accurate — an incorrect timezone of even one hour will cause the lights to activate noticeably off from actual dusk.
Tools & Requirements
Step-by-Step Solution
Sunset Offset Recommendation
For residential exterior lighting, a good starting point is: turn On 10 minutes before sunset, turn Off 30 minutes after sunrise. This ensures lights are active during the full darkness window while not wasting energy during daylight hours.
Seasonal Benefits
In summer, sunset may be as late as 8:30pm in northern US locations. In winter, it may be as early as 4:30pm. Sunset-triggered schedules handle this 4-hour seasonal range automatically — fixed-time schedules cannot.
Test with a Forced Trigger
After creating sunrise/sunset schedules, you can test them immediately by temporarily adding a fixed-time schedule 5 minutes in the future to verify the On/Off actions work correctly before relying on the sunset trigger.
Quick Solutions
Still having issues? This is usually the deeper cause below.
If flickering only happens on dimming, the issue is almost always the dimmer's minimum-load setting, not the bulb — it's drawing less current than the dimmer expects.
For a complete hands-free system, set the On trigger to Sunset minus 10 minutes and the Off trigger to Sunrise plus 30 minutes. These offsets ensure lights are active through the entire darkness window without burning energy during daylight.
This issue almost always looks more complex than it is — the majority of cases trace back to a single setting, a stale credential, or a default that shipped wrong.
- Home location not set (needed for sun times)
- Automation not enabled
- Offset misconfigured
- Timezone wrong
- Controller offline at the trigger
Before you go — try one of these (they fix most cases).
Official Manufacturer Manual
JellyFish Lighting provides official product documentation through their online manual rather than downloadable PDF. Access setup guides, troubleshooting steps, and product specifications for your JellyFish Lighting System.
Source: jellyfishlighting.com
Need More Help? JellyFish Lighting Support
Note: The contact information below connects you directly to JellyFish Lighting's official customer support team, not Trunetto. They can help with warranty claims, device replacements, and advanced technical issues.

