Back to Schlage Guides
Schlage

How to Install Your Schlage Encode Smart Lock

Schlage GuideSmart Locks
medium difficulty 30-45 min 199 views 4 found helpful Where this fix applies: Global Updated
This guide applies to: Schlage Schlage Encode Plus/Encode Smart WiFi Deadbolt (BE489WB, BE499WB)
Quick Setup (Do This First)
  • Remove Existing Deadbolt
  • Install New Latch and Strike
  • Install Keypad and Interior Assembly
  • Set Up in Schlage Home App

Most users complete this in under 45 minutes

Expert Review & Technical Scope

DeviceSchlage Schlage Encode Plus/Encode Smart WiFi Deadbolt
Model CoverageBE489WB, BE499WB
Fix Time30-45 min
DifficultyMedium
Required ToolsPhillips screwdriver, Smartphone
Network / ProtocolWi-Fi

Overview

This guide provides a complete walkthrough for installing the Schlage Encode or Encode Plus Smart WiFi Deadbolt. It covers the removal of your old lock, the full mechanical installation of the new deadbolt, and the final setup process using the Schlage Home app.

Why This Happens in Real Homes

Installing the Encode smart lock is a two-part job: a standard deadbolt fit, then a WiFi setup in the Schlage Home app. The mechanical side — correct backset, bolt orientation, unpinched cable, aligned strike — has to be smooth first, because the lock auto-calibrates its handing on fresh batteries and a binding bolt throws that off.

Fit the bolt and seat both halves engaging the tailpiece, route the cable clear, and tighten the interior mount evenly so the bolt throws freely into an aligned strike. Add the batteries, let it auto-hand, then connect it to a 2.4GHz WiFi network in the app. Solid 2.4GHz coverage at the door is what makes the smart features reliable once it's installed.

What's Included

  • Installing the Encode smart lock
  • Setup walkthrough questions
  • Bolt binds after install
  • Cable routing questions
  • WiFi setup after install
  • Strike alignment
  • Interior won't sit flush
  • Handing/calibration questions

Got your materials ready? Here's what to check first.

Before You Start

  • Non-standard door prep
  • Wrong backset setting
  • Bolt orientation incorrect
  • Tailpiece not engaging
  • Cable pinched under the interior
  • Strike misaligned
  • Over-tight mounting screws
  • WiFi/handing setup skipped

Don't skip this step — it breaks everything if you do

Warning

Ensure the deadbolt is properly aligned with the strike plate. A lock that has to force the bolt into the frame will drain batteries quickly.

Tools & Requirements

Phillips screwdriverSmartphone
Recommended Tools for Schlage Encode Plus/Encode Smart WiFi Deadbolt

These tools will help you complete this fix.

As an Amazon Associate we earn from qualifying purchases.

Installation Steps

1

Remove Existing Deadbolt

Begin by removing your current deadbolt. Unscrew and take off the interior thumbturn assembly and then remove the two screws holding the exterior portion of the lock. Finally, remove the deadbolt latch from the edge of the door. You should have a clean hole to work with.

2

Install New Latch and Strike

Install the new Schlage deadbolt latch into the edge of your door, ensuring it is oriented correctly (the 'TOP' marking should be facing up). Then, install the new, reinforced strike plate onto the door frame using the provided screws for added security.

3

Install Keypad and Interior Assembly

Install the exterior keypad, making sure to route the cable underneath the deadbolt latch. Next, install the interior mounting plate and connect the cable. Secure the interior assembly, insert the four included AA batteries, and slide the battery cover into place.

4

Set Up in Schlage Home App

Download the Schlage Home app and follow the instructions to add a new lock. The app will guide you through connecting the lock to your 2.4GHz Wi-Fi network, creating user access codes, and customizing settings like the built-in alarm and auto-lock features.

Installation Tips

Verify standard deadbolt door prep
Set the correct backset (2-3/8 or 2-3/4)
Orient the bolt correctly
Engage the tailpiece into the interior assembly
Route the cable clear of pinch points
Align the strike to the bolt
Tighten screws evenly, not over-tight
Run WiFi setup and auto-handing in the app

Still stuck? This is usually the deeper cause below.

Pro Tip

Before installing, check that your deadbolt extends and retracts smoothly. A misaligned door or sticking deadbolt will cause battery drain and operational issues.

Best Schlage Encode Plus/Encode Smart WiFi Deadbolt Options

Most popular upgrades chosen by Schlage Encode Plus/Encode Smart WiFi Deadbolt owners.

As an Amazon Associate we earn from qualifying purchases.

Official Manufacturer Manual

If you need the complete manufacturer documentation for advanced setup, wiring diagrams, or detailed specifications, you can download the official manual below. The manual includes full technical instructions directly from the manufacturer and may help if your issue requires deeper troubleshooting.

Download the Official Schlage Encode Plus/Encode Smart WiFi Deadbolt Manual

Source: schlage.com

Need More Help? Schlage Support

Note: The contact information below connects you directly to Schlage's official customer support team, not Trunetto. They can help with warranty claims, device replacements, and advanced technical issues.