- Blown furnace fuse
- Furnace power switch off
- Loose Rh wire connection
Problem Description
Nest error E3 means no power detected on the Rh wire. This wire provides 24V power from your heating system transformer. Without it, your heater cannot turn on and the thermostat loses power.
Symptoms
- Nest displays E3 error
- No power to Rh wire message
- Heat not turning on
- Thermostat going offline
- Furnace unresponsive
- Low battery warnings
Recognize these? Here's what usually causes it.
Common Causes
- Blown furnace fuse
- Furnace power switch off
- Loose Rh wire connection
- Tripped safety switch
- Faulty furnace transformer
- Wire damage or break
Most fixes happen in the first 3 steps.
If you have a gas furnace, also check that the pilot light or igniter is functioning. Some models cut power when ignition fails.
Tools & Requirements
These tools will help you complete this fix.

Multimeter
Klein Tools 80196 Digital Multimeter Kit with Case, ...

Screwdriver
STREBITO 155 in 1 Electric Screwdriver Set, Small El...

Replacement fuse
282 Pieces Car Fuses Assortment Kit - Blade Fuses Au...
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Step-by-Step Solution
Verify Furnace Power
Check that the power switch on your furnace is in the ON position. This switch is usually on the side of the unit or on a nearby wall. Also check the circuit breaker.
Check Furnace Fuse
Open furnace panel and locate the small fuse on the control board, usually 3-5 amps. If the fuse wire is broken or blackened, replace with identical amperage fuse.

Needed for this step
282 Pieces Car Fuses Assortment Kit - Blade Fus...
$13.99Check Safety Switches
Furnaces have safety switches on the access panel and sometimes on the flue. If a panel is not fully closed, the safety switch cuts power. Ensure all panels are properly seated.
Verify Rh Wire Connection
Turn off furnace power. Remove Nest from base. Check Rh wire is firmly in the Rh terminal. At furnace, verify wire connects to R or Rh terminal securely.
Test for Voltage
With furnace powered on, use multimeter to test voltage at R terminal on furnace board. Should read 24-28 VAC. No voltage means transformer or upstream issue.

Needed for this step
Klein Tools 80196 Digital Multimeter Kit with C...
$46.15Quick Solutions
Still having issues? This is usually the deeper cause below.
If drain continues after replacing batteries, check the event history — a stuck-open sensor or rapid polling loop burns through batteries in days.
Some homes have separate heating and cooling systems with separate transformers. E3 specifically relates to heating system power.
Thermostat issues that keep returning are often caused by stale backup-battery memory holding old settings across power cycles without the user realising.
- Blown furnace fuse
- Furnace power switch off
- Loose Rh wire connection
- Tripped safety switch
- Faulty furnace transformer
Before you go — try one of these (they fix most cases).
Most popular upgrades chosen by Google Nest Thermostat owners.

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Official Manufacturer Manual
Google Nest provides official product documentation through their online manual rather than downloadable PDF. Access setup guides, troubleshooting steps, and product specifications for your Google Nest Thermostat.
Source: google.com
Need More Help? Google Nest Support
Note: The contact information below connects you directly to Google Nest's official customer support team, not Trunetto. They can help with warranty claims, device replacements, and advanced technical issues.
How Does Google Nest Compare?
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