How Do I Set Up the Arlo Chime 2?
- Chime not paired to the account/doorbell
- Plugged in where WiFi is weak
- Not linked to the doorbell in the app
Problem Description
You are setting up the Arlo Chime 2 to play sounds when your Arlo doorbell is pressed or when motion is detected. The Chime 2 plugs directly into a wall outlet and connects to your Arlo base station or SmartHub over WiFi. This guide covers plugging in, pairing with your doorbell, and choosing chime tones.
Why This Happens in Real Homes
The Arlo Chime 2 plugs into an outlet and rings over WiFi when your Arlo doorbell is pressed or motion is detected, so setup is really pairing it and then linking it to the doorbell. Pick a central outlet with strong WiFi — it's a WiFi device, so a far corner leaves it dropping or silent.
Start by adding the Chime 2 in the Arlo app on 2.4GHz, then link it to your doorbell and choose the ringtone and which events trigger it. If it's paired but silent, check the volume and that the doorbell-to-chime rule is set; range from the router is the usual reason it goes offline.
Symptoms
- Unsure how to set up the Chime 2
- Chime will not pair
- No sound when the doorbell is pressed
- Chime offline
- Wrong sound plays
- Volume too low
- Out of WiFi range
- Will not link to the doorbell
Recognize these? Here's what usually causes it.
Common Causes
- Chime not paired to the account/doorbell
- Plugged in where WiFi is weak
- Not linked to the doorbell in the app
- Volume set too low or muted
- Wrong ringtone/rule configured
- Phone on 5GHz during setup
- Chime too far from the router
- Firmware out of date
Most fixes happen in the first 3 steps.
Hardwired installation involves working with electrical wiring. Turn off the breaker before touching any wires. If you are not comfortable with basic wiring hire a licensed electrician. Some older homes may need a transformer upgrade from 10V to the 16-24V required by modern video doorbells.
Tools & Requirements
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Step-by-Step Solution
Plug in the Arlo Chime 2
The Arlo Chime 2 plugs directly into a wall outlet. Choose an outlet in a central location where you can hear it from multiple rooms. The chime connects to your WiFi and plays a sound when someone presses your Arlo Video Doorbell. It also acts as a WiFi extender for Arlo devices, which can improve doorbell signal in some setups.
Add the Chime 2 in the Arlo app
Open the Arlo app, go to Devices, tap +, and select Chime 2. Follow the setup instructions — the chime creates a temporary WiFi network during setup. Connect your phone to it, then enter your home WiFi credentials. After connecting, the chime appears in the doorbell list. If it fails to connect, make sure you are using 2.4GHz WiFi — the Chime 2 does not support 5GHz.
Link the chime to your Arlo doorbell
After adding the Chime 2, go to its settings in the Arlo app and link it to your Arlo Video Doorbell. When someone presses the doorbell button, the chime plays a tone. You can select from several built-in tones and adjust the volume. If you have multiple Arlo doorbells, you can link specific doorbells to specific chimes.
Configure motion and call alerts
The Chime 2 can play sounds for more than just doorbell presses. In settings, configure it to chime on motion events from any Arlo camera, on incoming calls (if you use Arlo two-way calling), or on specific smart alerts (person detected, package detected). Each alert type can have a different tone so you can tell by the sound whether someone rang the bell or a camera detected motion.
Use the WiFi extender feature
The Chime 2 has a built-in WiFi extender mode. If your Arlo doorbell has weak WiFi signal, placing the Chime 2 in an outlet between the router and the doorbell can boost the connection. In the Arlo app, enable the WiFi extender in the Chime 2 settings. The doorbell automatically connects through the extender if the signal is stronger. This is a significant feature that many users overlook.
Quick Solutions
Still having issues? This is usually the deeper cause below.
If this comes back after following these steps, check whether a recent app or firmware update reset a default setting — the fix works, but the setting gets reverted silently.
Set up motion scheduling or snooze alerts during times when regular activity is expected like when kids come home from school. Use pre-recorded quick replies so the doorbell can respond to visitors automatically when you cannot answer.
This issue almost always looks more complex than it is — the majority of cases trace back to a single setting, a stale credential, or a default that shipped wrong.
- Chime not paired to the account/doorbell
- Plugged in where WiFi is weak
- Not linked to the doorbell in the app
- Volume set too low or muted
- Wrong ringtone/rule configured
Before you go — try one of these (they fix most cases).
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Official Manufacturer Manual
Arlo provides official product documentation through their online manual rather than downloadable PDF. Access setup guides, troubleshooting steps, and product specifications for your Arlo Chime 2.
Source: arlo.com
Need More Help? Arlo Support
Note: The contact information below connects you directly to Arlo's official customer support team, not Trunetto. They can help with warranty claims, device replacements, and advanced technical issues.
How Does Arlo Compare?
Before replacing your Arlo device, see how it stacks up against alternatives in our full comparison guides.
Accessories owners commonly pair with Arlo Chime 2.
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SANDISK 256GB Ultra microSDXC UHS-I Memory Card with Adap...
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