- Y wire on wrong terminal
- Compressor lockout time
- O/B setting incorrect
Problem Description
No cooling after install is usually a wiring mismatch or missing compressor signal. This guide verifies wiring, checks equipment settings, and confirms cooling operation.
Why This Happens in Real Homes
No cooling after install is usually a wiring mismatch or missing compressor signal. This guide verifies wiring, checks equipment settings, and confirms cooling operation. In day-to-day use, this usually looks like Thermostat powers on; AC does not start; Heat works but cooling does not.
Most cases trace back to Y wire on wrong terminal; Compressor lockout time; O/B setting incorrect. The fix works best when you go step by step instead of changing multiple settings at once.
A practical order for this issue is: Check Wiring -> Confirm Equipment Type -> Check Condenser Power -> Wait for Delay. After each step, test the exact behavior that was failing so you can confirm what actually solved it.
Symptoms
- Thermostat powers on
- AC does not start
- Heat works but cooling does not
- Outdoor unit silent
- Installation just completed
- Fan runs without cold air
Recognize these? Here's what usually causes it.
Common Causes
- Y wire on wrong terminal
- Compressor lockout time
- O/B setting incorrect
- C-wire loose
- Breaker to condenser off
- Equipment type misconfigured
Most fixes happen in the first 3 steps.
Do not bypass compressor delays. Short cycling can damage the condenser.
Tools & Requirements
These tools will help you complete this fix.

Multimeter
Klein Tools 80196 Digital Multimeter Kit with Case, ...

Phillips screwdriver
Klein Tools 85076 Screwdriver Set, Made in USA, Slot...
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Step-by-Step Solution
Check Wiring
Remove the thermostat faceplate and confirm Y, G, R, and C wires are seated firmly in the correct terminals.
Confirm Equipment Type
In the installer setup, verify whether the system is heat pump or conventional. Incorrect mode blocks cooling.
Check Condenser Power
Confirm the outdoor unit breaker and disconnect are on. Cooling will not start without condenser power.
Wait for Delay
Many systems have a 5-minute compressor delay. Wait before concluding it failed.
Test Cooling Call
Set the thermostat to Cool and lower the setpoint to force a cooling call. Verify the compressor starts.
Quick Solutions
Still having issues? This is usually the deeper cause below.
If this comes back after following these steps, check whether a recent app or firmware update reset a default setting — the fix works, but the setting gets reverted silently.
Label wires at the air handler before moving them to avoid mismatched terminals.
This issue almost always looks more complex than it is — the majority of cases trace back to a single setting, a stale credential, or a default that shipped wrong.
- Y wire on wrong terminal
- Compressor lockout time
- O/B setting incorrect
- C-wire loose
- Breaker to condenser off
Before you go — try one of these (they fix most cases).
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Official Manufacturer Manual
If you need the complete manufacturer documentation for advanced setup, wiring diagrams, or detailed specifications, you can download the official manual below. The manual includes full technical instructions directly from the manufacturer and may help if your issue requires deeper troubleshooting.
Download the Official Honeywell Home T6 Pro Smart Thermostat ManualSource: honeywellhome.com
Need More Help? Honeywell Home Support
Note: The contact information below connects you directly to Honeywell Home's official customer support team, not Trunetto. They can help with warranty claims, device replacements, and advanced technical issues.
How Does Honeywell Home Compare?
Before replacing your Honeywell Home device, see how it stacks up against alternatives in our full comparison guides.





