Reolink Security Cameras Troubleshooting

Find solutions for common Reolink security cameras problems. Step-by-step guides to get your devices working again.

Browse 9 troubleshooting guides for Reolink security cameras. Each guide targets a specific problem — from initial setup and connectivity issues to performance drops and error codes — with step-by-step instructions, difficulty ratings, and estimated repair times. Select a guide below to start fixing your Reolink device.

Reolink is a security camera company founded in 2009 in Hong Kong, with manufacturing in Shenzhen, China. The company specializes in PoE (Power over Ethernet), WiFi, and cellular/solar-powered security cameras for residential and commercial use. Reolink differentiates with high-resolution options (u...

Troubleshooting Guides (9)

Why Does My Reolink Camera Send False Motion Alerts From Rain and Wind

Device: Reolink Security Camera (Reolink RLC-810A, RLC-820A, RLC-1212A, E1 Outdoor, Argus 3 Pro, TrackMix)

Your Reolink camera sends dozens of false motion alerts during rain, wind, or at night when insects fly past the lens. Your phone buzzes constantly with notifications that show nothing but rain droplets, swaying branches, or bugs attracted to the IR LEDs. The motion detection cannot distinguish between a person approaching your door and a leaf blowing across the camera view. This makes the alerts useless because you start ignoring all of them including real ones.

easy 10-15 minutes 274 views

Why Won't My Reolink Camera Connect to WiFi During Setup?

Device: Reolink WiFi Camera (E1 Zoom, RLC-510WA, RLC-810WA, Argus 3 Pro, Argus PT)

Your Reolink camera will not connect to WiFi during initial setup through the Reolink app. The camera may be discovered but fails at the WiFi connection step and times out. Without WiFi the camera cannot stream video or send notifications. This is almost always caused by WiFi band incompatibility or router security settings.

medium 15-20 minutes 249 views

Why Are My Reolink Camera Recordings Missing or Have Gaps

Device: Reolink Security Camera (Reolink RLC-810A, RLC-820A, Argus 3 Pro, TrackMix, E1 Zoom)

Your Reolink camera has gaps in its recordings where hours or even days of footage are missing. You check the playback timeline and find empty stretches where there should be continuous recording. This defeats the purpose of having a security camera because the missing footage could contain the exact event you need. The cause depends on whether you are recording to an NVR local SD card or Reolink cloud and each has a different fix.

medium 10-20 minutes 247 views

Why Is My Reolink Camera Night Vision Blurry?

Device: Reolink Camera (RLC-810A, RLC-510A, RLC-823A, E1 Outdoor, Argus 3 Pro)

Your Reolink camera produces blurry washed out or completely dark images at night when infrared night vision activates. Daytime quality is fine but nighttime images are unusable with white blobs unrecognizable faces and foggy overexposed footage. Typically caused by IR reflection off nearby surfaces a dirty lens or incorrect night vision settings.

easy 10-15 minutes 170 views

Why Is My Reolink Camera Night Vision Blurry with IR Glare?

Device: Reolink Security Camera (RLC-810A, RLC-820A, RLC-1210A, E1 Zoom, Argus 3 Pro, TrackMix)

Your Reolink camera night vision image is blurry washed out or has bright white IR glare spots. Instead of clear black and white night footage you see a hazy picture with hotspots or completely white-washed image. This is typically caused by IR reflection from nearby surfaces lens contamination or incorrect positioning relative to windows and walls.

easy 10-15 minutes 169 views

Why Won't My Reolink PoE Camera Show Up on the NVR?

Device: Reolink PoE Camera and NVR (RLN8-410, RLN16-410, RLK8-810B4, RLK16-810B8)

Your Reolink PoE camera is connected to the NVR via Ethernet but the NVR does not detect or display the camera. The channel shows No Video or black screen. PoE detection failures are typically caused by cable issues incompatible firmware or insufficient power from the NVR PoE ports.

medium 15-25 minutes 141 views

Why Is My Reolink Argus 3 Pro Solar Panel Not Charging the Battery in Winter

Device: Reolink Argus 3 Pro (Argus 3 Pro, Argus PT, Argus Eco, Reolink Solar Panel)

Your Reolink Argus 3 Pro camera battery is draining even with the solar panel connected during winter months. The battery percentage drops steadily and the camera may shut down from low power. The solar panel that worked fine in summer no longer provides enough charge to maintain the battery.

easy 15-20 minutes 117 views

Why Does My Reolink Camera Keep Going Offline Every Night

Device: Reolink Security Camera (Reolink Argus 3 Pro, RLC-810A, RLC-1212A, E1 Zoom, Duo 3 PoE)

Your Reolink camera goes offline every evening or night and comes back in the morning. The pattern repeats daily. WiFi cameras are most affected. The camera works fine during the day but disconnects around the same time each night. This is usually caused by WiFi congestion during peak evening hours or the camera switching to night vision mode which draws more power and causes WiFi instability.

easy 10-15 minutes 75 views

How to Set Up Reolink Argus 4 Pro With Color Night Vision

Device: Reolink Argus 4 Pro (Argus 4 Pro)

The Argus 4 Pro delivers 4K with color night vision using a spotlight or low-light sensor. This guide powers up the camera, onboards it to Reolink app, and tunes color night vision for clean footage.

medium 30-45 minutes 25 views

Official Reolink Support Resources

Official Website Support Center